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Meitetsu Inn Hamamatsucho (Tokyo, Japan)

4 Case Rating
Location The hotel is located down a side street in the Daimon area of Tokyo. Quite easy to find from Daimon station around 5 minutes walk away. The area is fairly good place to be in Tokyo, many bars, restaurants and shops nearby plus the impressive Tokyo tower is 15 minutes walk away which is close to an interesting temple called Zoijoji. Room The smallish room was the most modern & innovative I've stayed at so far in Tokyo. A very comfortable twin bed, slumberland branded with two pillows one of which had some kind of rice seeds. Slept well. To the side of the bed is convenient switch to control the light including a dial dinner option. There is a desk below with a large safe , small fridge & cupboard with a kettle inside. There is an impressive tablet on the counter top that offers a menu of the hotel guide, local area guide - such as restaurants, attractions all very helpful. Plus a entertainment guide with a you tube for music, cartons, even mediation videos. Overall very helpful. There is also a very helpful plug that offers every kind of adaptor for charging your phones or tablets, everything from iPhone, Samsung, Blackberry and Nokia etc. The desks had two US plugs and a phone with a large mirror and comfortable circular chair for working. At the end of the bed there is a large TV - though no guide is offered and therefore TV was only in Japanese, however Netflix is offered at a charge. The room offers a trouser press, slippers and open wardrobe. The bathroom has the standard combined shower & bath. Shower gel, shampoo & conditioner in large bottles. A razor, toothbrush, comb & body towel? Plus a shower toilet is offered. In addition the room offers some kind of air humidifier/purifier not entirely sure what it was but looked innovative. Overall a clean and comfortable room with nice window modern decor and has a degree of being cosy though it is small. Facilities The hotels offers free WIFI which worked fast on my macbook but kept dropping on my iPhone. There is a 24 hour family mart adjoined to the hotel but no other facilities are offered. Staff Staff spoke some English and were efficient with check-in as requested offering me a room on high floor. They also gave me a umbrella to borrow to walk to Tokyo Tower during the rain. Overall a decent hotel in a good location with a clean cosy room and free WIFI.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 1-19-14 Hamamatsucho, Minato 105-0013, Tokyo Prefecture, Japan
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Narita Excel Hotel (Tokyu, Japan)

4 Case Rating
Location Hotel is located near all major hotels off the main road to Narita airport. There is a coach every 30 min - 1 hour (depending on time of day) back & forth from airport. The hotel claims to be 30 minutes walk to the town of Narita, though a shuttle bus to the town is offers but unsure of frequency. It is a little too far to walk after a long flight. Within vicinity though is a 7/11 convenience store around 10 minutes from the hotel, if like me you awoke after 10pm and are in need of food, this was handy as only food option since all catering outlets are closed after about 10:30pm. Room My room was located in annex building on the top (11th floor). It offered a great view of Narita airport runway in the distance. The room offered a small double bed which was soft and comfortable but no pillow menu. Next to bed is the typical 80's switch alarm clock but also controls of light switch. There is also a two but small person sofa and table. Facing the bed is a luggage rack, a wooden desk with mirror and large TV that offers some English channels such as fox new, BBC and CNN in addition to local channels. A DVD player is also offered. Below is a small refrigerator but small was offered but empty and a Japanese digital kettle. In corridor is an open wardrobe with about six coat hangers plus slippers & pyjamas are offered as amenities. There is also an air purifier unit and digital AC is offered but I preferred the Windows slightly open. The bathroom is standard small Japanese style but with a dated bidet and deep small bath shower combo. Large bottle amenities are offered with shampoo, conditioner, shower gel. No body lotion so bring your own if you have a long flight & tend to dry out. There is a basket though with dental, shaver, hair brush, shower cap & vanity kits offered. Plus a hair dryer. Generally the room was comfortable and more international standard than some other if the Japanese brands. Facilities The hotel is 4.5 star hotel in terms of facilities. 4.5 star because it's not in particular of a 5 star standard. Catering includes 3 outlets: a general restaurant, Japanese dining and Chinese dining. All of which are closed by 10pm. There is though a lounge bar in which is open until 1130pm. Room service is also available but a fairly small menu is offered and is only until 11pm Leisure facilities are fairly good though simple. They offer a good long indoor pool that is great for laps. There is also an outdoor pool in which is more for cooling down when the daytime is hot than for exercise. There is a gym of mostly cardio equipment but adequate equipment is offered. A tennis court was also noticed. In addition is a typical and separate male and female Japanese sauna which also offers cooling pools- quite a nice facility with chairs to relax after the hot sauna and washing amenities such as mirror tables to leave all refreshed etc. Other facilities include some chargeable foot and massage chairs plus a massage spa that offered various Hawaiian lomi lomi massage types. A nice Japanese garden is also on site, quite nice for a short walk thru. A small shop is offered and a flower shop plus a bridal banquet salon ,in addition some vending machines exist. In terms of business facilities, there are various banquet halls though more aimed towards wedding it seems than conferences plus a very small business centre that offers two windows based computers and a printer- all chargeable at 100 Yen for 10 minutes. Since no smoking is unusually not allowed outside on site premise, they offer an inside smoking room which was well ventilated but no seating. Staff Staff as always in Japan are very efficient. Check in/out was fast and as I made a request thru hotels.com - the top floor room was offered. This hotels takes special requests seriously. I did loose my iPhone cable on the flight and asked if I could borrow one with leaving my passport or credit as deposit but hotel were very reluctant though they will take phone and charge it for you. Overall this hotel appears to be an air crew hotel plus airlines use for passengers to stay following flight disturbances. This Japanese hotel has good facilities and room was spacious when comparison to equivalent Japanese though not quite the comfort of the nearby Ramada. Though saying that it is good value for catching flights at Narita. One criticism for an international airport is lack of food options when waking up late since everyone is jet lagged and sleeps at different times, room service should be 24 hours. They seem to keep the restaurant open for disrupted airline passengers but not for full paying guests.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 31 Oyama, Narita 286-0131, Chiba Prefecture, Tokyu, Japan
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citizenM Schiphol Airport (Amsterdam, Holland)

5 Case Rating
Location Around a 5 minutes walk from arrivals at Schipol airport. It is well signposted once outside of arrival hall 4 with covered walkways. Trains at Schipol take 10minutes to Amsterdam Central station and 30 minutes to Rotterdam. Room Room is awesome. Blown away by the innovative concept of the room. A huge bed lies at the end of the smallish room where digital blinds & black out screens are used. Sound proof windows. The room offers a mini iPad with a charging stand. Here you control everything, the large TV that faces the bed which offer many TV networks and over 30 or more pre-programmed hollywood movies. Next to the bed is a desk which is also has the bed side table that offers ability to work on computer and this is where the hotel offer two free bottles of water. There is convenient plug socket on the side of bed plus a large pull out drawer to place hand luggage or clothing. There are two circular pods that offer mood lightning in each - any colour you wish that you select from the IPad plus specific mood such as romance, movie, party, business (lights and TV do a show etc)- creates a nice ambience for whatever mood takes you.A curtain can be pulled aside from bed to the the two pods. One is a shower in which operates once doors are closed, rain shower and separate head is offered. Amenities include two large bottles of shampoo or shower gel. All works fine and water leaks into floor due to efficient drainage system. The other pod is the toilet that frosted glass for privacy if you are with someone. There is a sink inside room and a shelf with both Euro and UK plugs easy to place your bathroom products. An open wardrobe is located by door with coat hangers plus a safe below that could fit some small items. Overall the room is superb for an overnight stay between flights and beats the expensive prices of city centre. However things can go wrong if your iPad is dead. So highly recommend leaving it in the dock. Facilities The hotel operates a remote check in system via self service machines, it's very much like checking into a flight but without having to provide ID etc. You can select which side of building you want and add on extras such as breakfast or late check out. Staff are there though to help. The hotel has free very fast wifi. Able to download a 300mb file within 10 minutes. This is open non- secure so multiple devices can be used throughout the hotel. Business facilities include 4 Apple Mac computers and some meeting rooms. Catering includes a large bar and coffeeshop with food options. Self service canteen style. Breakfast is quite nice and healthy but a good selection of hot (scrambled egg, boiled egg, tomatoes) and cold (muesli, yogurts, fruit, cheese, salmon etc). There is also a shop that has really cool items everything from mini cocktail sets, 'lovers kit", phone cables note pads even colour changing umbrellas- all very boutique and interesting art. There is also lot of lounge seating which i notice people sit on computers and work from. Plus outside seating for those that smoke. Also for those needing to Iron, there is a dedicate room for ironing. Staff Staff are really friendly and chilled out, I managed to be able to check-in at 830am without a fee which was great after a flight from China. They even offered me any free drink from the bar. I had some issues in the evening , the iPad dock wasn't charging and the toilet was making a lot of noise - all were resolved and managed well with manager without even requesting offering me a free breakfast & late check out. Despite the issues I give them 5 stars because of the commitment the staff have to customer service & the fact the room is simply awesome and better than staying in crazy Amsterdam on a Saturday night. Will definitely come again.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
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Samed Grand View Resort (Ko Samet, Thailand)

3 Case Rating
Location Hotel is located on Koh Samet party beach called Saikaew Beach. The beach has various restaurants & bars. It is a busy beach more for younger people with some party bars but light tamed- not like Koh Phan Ghan etc. Beach itself has powedery white sand & is clean. Sea is ok but the odd floating rubbish is quite frequent. Many boats are there as parasailing is offered. It's not the most chilled place but not a major party place just at nights some bars have loud music & fire shows. This hotel is one of them. During the day, it is relaxing with deck chairs but at night quite loud until about 12-1. To get here you there is a direct speed boat from Ban phae pier (300 each way) - it is quite bumpy but fast (20 min) with direct drop off outside your hotel. You just have to jump in sea, but its o your bags won't get wet as assistance is offered. Otherwise a ferry service is 50 baht, which is slower & drops off at the pier on Koh Samet-about 1-2km from hotel. From Bangkok to pier in main land to get speedboat expect 2-3 hours to get there by taxi (cost 2-2500 baht one way) but tourist buses are cheaper & available. Room The booking was for twin beds - but which hotels.com state only Thai cottages (the most expenses product) offer twin beds. However when you arrive at these cottage certainly do not offer twin beds. Only deluxe rooms do. I did see the cottage - very traditional Thai wood work design nice & cosy with a covered porch- perfect for a romantic couple but not for two friends. As we complained we needed twin beds as requested- hotel provided the cheaper deluxe room in main building. This room is like a duplex. As you enter the bathroom is presented on ground floor- large room with glass front offers shower & toilet in same room- overhead and separate shower head- be careful not to get water on toilet paper as toilet is next to shower. Large sink with hotel branded amenities of generous size - shampoo, body lotion & shampoo & soap, dental kit and vanity as well are offered Large mirror & wooden chair. To side is a wooden staircase which takes youup to the industrial clinical characterless room with two twin bed - quite hard beds. Each bed offers a bedside table with two twin pin US plugs - though one is occupied with a mosquito plug. There is oddly a window on wall where you can see into other people's room- so remember to close curtains. Facing the bed is a very poor TV - all crackly offering some channels some times but mostly crackly, some times channels are not working. We found only English speaking channel was NHK Japan (but in English) & a Korean Channel. All else is in Thai & very basic no movie channels. To the left corner is a cupboard unit with a mini bar full of beers & soft drinks in a fridge , coffee machine along with salt & sweet snacks. In addition on top is a large safe suitable for large laptops & everything else- somewhat easy to use. There is no wardrobe in room 18 which is why my review is so bad - we had to put our clothes on the floor, which for $100 is totally unacceptable. (however noticed other rooms had wardrobes). The highlight of the room was the large balcony with two chairs & is great for smokers. Overall the room is a terrible product, especially for price. Even 2 stars have wardrobes. There is also no ironing board. There is no hotel guide & beds are hard. There is also a basic A/C unit that is kind of noisey. You have to put clothes on floor which was totally unacceptable- they do have only coat hangers (2 ) I noticed was in balcony for wet clothes.I wouldn't hang up normal clothes up there as it will fade in the powerful sun. Overall the room for the price was terrible- avoid room 18 unless you like to put all your clothes on the floor as no wardrobe is offered. Facilities Catering - the hotels offers a main restaurant in which complimentary breakfast is offered. Service omelette station which also has fried eggs, pancakes , French toast , bacon rashes- all pre made. Buffet items include various breads & got foods of Asian dish such as sweet & sour pork, fried rice, fish dishes etc-they were quite nice. Some fruit is also offered. Food is actually ok but the eggs are luke warm unless you demand the chef cooks it again, she does but just cooks and leaves it there- they are heart shaped though. They also offer dinner there but did not try this. Other outlets include a neon bar(finale bar) which plays load music and offers comfy bean bags on beach. Another beach bar is opposite the neon bar that does sell Thai to western food. Pad Thai was particularly tasty. Fresh coconuts & cocktails are offered in both. Lesuire facilities include a pool table, darts & table football- at the bars. No pool but bar is directly on sea. This is where they gave an impressive fire show at 9pm at night. This bar, finale bar, has a more Bangkok boutique feel to it but dependant on the music it can be terrible or good- depends if you like banging terrible EDM music like David Guetta. Lying on the bean bags though are very easy to fall asleep to. There is some toilets & washrooms on site so you don't have to go back to your room. Inside the main building I noticed a book shelf library area. No gym, and I did not see any spa. There are no business facilities except free wifi in which frustratingly drops frequently. When it works it is ok and is secure for multiple devices. Staff Staff couldnt be more incompetent, there was no details about room at check-in and because we wanted twin beds- it seemed to obviously inconvenience them. On our 2nd day they demanded we came to reception at 6pm stating we were suppose to check out- but after showing email they agreed it was next day - no apology though, just rude & woke my friend to do this. The bar servers were only nice staff but still hit & miss. There is certainly we couldn't careless attitude & staff never smile. Check in they explained very few details. Overall for 3 nights at $320- it's a complete rip off of what is a distinctional 2 star hotel. There is nothing very strong about this hotel other than its clean. However my experience was negative & certainly hope to never stay here again.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 95/2 Moo 2, Ko Samet 21160, Thailand
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Aerotel Airport Transit Hotel Terminal 1 (Changi Airport, Singapore)

4 Case Rating
Location Located on first floor in terminal 1 upstairs. It is near transfer area D. Quite easy to find due to good signage as its in the worlds best airport - everything and anything you need is at this airport but for longer transits this is a reasonably priced transit hotel to get some rest. Room The room was spotlessly clean, modern & functional. Wooden floor and fabric walls in light & brown colours with dim-able spot lighting creating a relaxing ambiance. Two single sized comfortable beds  were offered with a table in between containting easily assessible international plug sockets. In addition flexible spotlights are conveniently placed on each bed corner, great for reading. The room also included an arm chair, small side table & large desk with 3 pin plug socket plus a telephone. Perfect for both the business traveller that needs to get on with some work & can't sleep and those that just need rest. Directly facing the beds and above the desk is a very clear LG new flat screen TV.  Such channels  offered include  BBC, RT, BHK, CCTV, CNBC, history, HBO, Nat Geo, carton , sports & movie channels. Asian channels as well. A Luggage rack and open wardrobe is also presented next to the TV with a few coat hangers. There are no windows in my particular room, just wooden shutters.  Temperature was good as  personal digital touch screen A/C is offered. The bathroom was very new & clean with a large shower cubicle.  Overhead rain shower & separate detachable shower head that included amenities of  fixed wall unbranded bottle of combined shampoo & shower gel. However opening a drawer near the sink included a full convenient set of items such as hotel branded dental kits, comb, shower cap & vanity box. Plus two sets of slippers. The towels were thick of decent standard and easily accessible hair dryer close to the large mirror. In terms of noise, unfortunately some work was being carried out at the airport during my stay. Staff did explain this at check-in but it was very noisy in the middle of the night so bad that I could hear drilling through the walls. Despite the warning I think the hotel should of considered offering guests some ear plugs, which of little cost during this inconvenient period. Facilities WIFI is free upon registration of your passport or phone for 2 devices or more - worked fast but it is the same as the standard  free WIFI available airport code. The main highlight of the Aerotel is the swimming pool,  this is the only airport in the world to offer a swimming pool as non guest can also use  this facility at a cost of SQ$17 for 3 hours. The pool is of medium size, which is great for a dip in this humid city but maybe not suitable for laps. There is also a jacuzzi next to it but plenty of sun loungers. The deck does offer a nice view of  the airport apron and runway. This is also the only hotel catering facility is which is the pool bar offering light meals and cocktails. Other leisure facilities include a small gym, mostly cardio equipment and a library room is also for guests. Staff Check-in staff were unfortunately the weakness at this hotel. At check-in, they failed to explain the pool to me or any details only that I have 6 hours within the pre-paid agreed rate. However I decided to stay an extra hour with increased rate confirmed to me. However at check-out a different staff member tried to charge me two more hours for no reason. I found this staff member whom claims was the manager to be quite rude as I hadn't gone over my time but he simply argued that previous staff member told him to charge me for 2 hours for no apparent reason. In the end I had to argue to get this resolved but it was not pleasant lasting impression. Overall the room was comfortable of reasonable value but  was spoilt unfortunately the airport middle of the night building work, though this was explained as a warning. The hotel should consider  offering ear plugs. Customer service is also evasive.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Singapore Changi Airport, Singapore 819642
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Hyatt Regency Austin (Austin, Texas)

4 Case Rating
Location Very good location for views of city on opposite side of river. However this side of river doesn't offer vey much other than other hotels and a small park. To say walk across River to Congress street and then 6th street- about 20-40minutes etc. It has great view but area where hotel is does not offer much outside of hotel facilities etc. Room The King room on the 8th floor was very nice, spacious, comfortable and functional. The king size bed was very comfortable to sleep in, each side is a bed side table with plug sockets built into it, on side has a iPhone 4 socket alarm clock though you have headphone port & USB input so not an issues if you wish to listen to your music and have any phone. Handsfree telephone on other side. Above each bedside table is 2 kinds of light options that include a pull out moveable bar light that you can point to say bed for reading and whatever, plus a grill lighting unit above- more for decor than functionaility. There is also a bed bannister back light and lights up. On the right hand side of room is a leather love seat, one to sit upright but no pillows so not good for lying down. There is a nice mellow lamp nearby. Facing the bed is a long unit that offers a huge TV with 48 channels- its new but not set up to say view your bill or even look at a tv guide despite working remote i struggled to do this. Next along from TV is a working desk, another phone and lamp. Good set of US plugs and USB sockets are nearby. The room is spacious, very clean and offers a dated digital control until. Decor is very nice though with a really cool picture above bed of music instruments including a 1210 turntable- i wanted it!! The corridor leading to bathroom is where the coffee machine is- all star bucks branded items but only earl grey tea was offered. 2 bottles of Aquafina are above in which I assume are free since no signage says otherwise, but same time Hyatt Regency in Houston- they were not complimentary. Below is an empty and not so cold fridge. There is also a wardrobe with a iron, ironing board and easy-to-use laptop size safe with some coat hangers. Two robes are offered but the much needed shoe polish cloth (offered in Houston Regency was not offered here). However a pull out luggage rack is stowed in there but i just used the sofa as I did not realised this until later. The bathroom is opposite after opening a private sliding wooden door with washroom and glass door spacious shower but only fixed head above. Amenities included a large bottle of Kemet MD shampoo, small conditioner and body lotion- plus soaps and vanity box. Overall very clean and nice mirrors offered. The room is very comfortable, functional but no interactive TV was set up as yet and alarm clock could do with lighting slot for apple users- who uses old connector? Facilities WIFI is free for standard one- open unsecure no password for multiple devices. . Catering facilities include a bistro which is where the breakfast buffet is held- it is ok for $20.Omlet station, scrambled eggs, bacon- even tortillas and tacos with salsa. Plenty of fruit and cereals. There is a sushi bar downstairs and also a large bar- that offers an outside area. the large bar is quite nice and you can see whole of interior of hotel when upstairs. There is also a star bucks inside near lobby. Leisure Facilities include an outdoor pool, which I didn't use as it was too cold in the morning. There is also a modern gym with screens on cardio equipment i think to watch TV etc. In addition there is a small shop near reception for the odd postcard, drink, chocolates andover the counter convenient type items like sachets for pain killers etc. Business facilities include a business centre, 2 computers and a printer plus what looks like large meeting rooms and conference facilities. Parking is available at hotel at a full day cost of $23. Overall facilities are ok, but shame pool was not heated - I guess i was there a rare time when Austin was not hot enough to swim etc. Staff Staff at reception are really nice and enthusiastic , I got comped parking as arrived late and left early, which was nice. Bar tenders were really nice explained Uber to me and got me a discount which was very kind. You do also get a free drink voucher when you check-in at least my package did. Breakfast staff are ok, reception at breakfast is friendly enough but actual staff are quite pushy with getting their receipt signed when I hadn't fully finished meal. I explained it was in my package but had to full it in anyway with tip box- i mean i need to tip for tea brought to me as all other items i got myself. Overall a very comfortable room but inconsistent with amenities offered at regency in Houston such as mitts and shoe cleaning cloth plus TV was not interactive to see bill. Staff for the most part were super nice. Hotel also does has some decent facilities. I would stay here again.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 208 Barton Springs Rd, Austin, TX 78704, United States
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Hyatt Regency Houston (Houston, Texas)

4 Case Rating
Location Hotel is located right in downtown Houston, about 3 blocks from Main Street Station. Opposite there appears to be construction in building a large Saks 5 Avenue mall, wall greens & Macy's is 10 minutes walk but I did not see much else, not even a bar etc- its like your in the middle of a business park. That unfortunately is downtown Houston though, which unless your here on business it doesn't offer much else for a US city. San Houston Park is nearby though. Hobby Airport is about 13 Miles/30 drives minutes away. George Bush Intercontinental Airport is about 25 miles/1 hour drive away. Opposite direction and also 30 miles/1 hours drive is Nasa with Galveston 20 minutes further. I drove to Austin and San Antonio as found Houston not much to offer in terms of stuff to do unless you want to spend all your time in museums. Those places are about 2.5-3 hours drive away. Dallas is about 4 hours away. Room King Room on the 3rd floor opposite the gym was a spacious room. A corridor leads to a square room with king size square bed, not as comfortable as say Sheraton or Crown plaza but soft and decent enough. Each side though had bed side tables with one side offering an innovative, an finally an alarm clock that caters for the Apple lighting charge stand (ihome) which can also play your music. The other side had a phone. Above these tables were handy plug sockets- x2US and 1USB. Plus fixed above lamps. To the side of the bed is a corner sofa with ball light above it and marble table, ok for chilling and having a beer but not for lying on etc, as no pillows etc. There is also an attached upright chair that looks out of place. In the corner of the room is a wooden cabinet- here you will find the empty mini bar refrigerator(at least in my room) except for 2 Aquafina bottles of water for $3 each. There is also a coffee / hot water machine and 4 kinds of Tazo sachets of tea. Facing the bed was a huge TV I recon 60" or more maybe 72'. It offers 42 major cable channels including movie's of all major networks. Plus the menu shows your name, local weather etc and bill details on there. Below is a multi AV & USB plug socket built into the wall. There is a tall wardrobe sufficient space for tall clothes, dress suits and many coat hangers, plus an easy to use laptop size safe, iron and ironing board. The bathroom is split into two sides as you enter from sliding frosted glass door. Toilet one side closed door and spacious shower cubicle that solely offers a detachable head -sink in the middle between both. Amenities offered include KenetMD branded shower gel, shampoo, conditioner and body lotion, hair dryer and plenty of towels. The room also has a digital AC unit. Decor is quite mix n match, there seems to be different furnishings colours such as the bed side tables differ and some wall colours- its ok, not dull but basically a business hotel trying to be a little arty but struggling with any defining image. Saying that there is no desk offered to work from so essentially it is not that functional for all business traveller but still offers a good standard of plugs. Facilities The hotels offered free WIFI- secure with room number and name. However can not stream but ok for emails and social media. There is a premium chargeable version to upgrade to. Catering facilities include a large bar in the lobby- clean and modern but sort of characterless. There is a Starbucks cafe and also a breakfast room with fairly good choices on the menu-scrambled egg, the usual hot and cereals, breads and fruits. Vending machines are offered on each floor Leisure facilities include a modern gym though predominantly cardio equipment that is open 24 hours, equipment is modern and has TV function on the machines. There is also a small pool but this is not heated- ok later in day as Houston heats up (at least in February) but not earlier. Business facilities include two Windows based computers near the lobby quite hidden and there is also meeting room facilities on the 2nd floor. An ATM machine also exists as does parking at a fee. Staff Staff were actually quite nice and friendly but lacked explanation of details and didn't give me my breakfast coupon on check-in. However they were nice, just not quite efficient. Overall the hotel is modern but also sterile, yes it is clean but lacks much character. The room was ok comfort enough but I like a desk to work from therefore not so functional but decent size room. There are many hotels in the vicinity and therefore if returning to Houston I will try them. I much prefer Hyatt than regency these days as they have much better & more functional rooms.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 1200 Louisiana St, Houston, TX 77002, United States
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Tokatoka Resort Hotel (Viti Levu, Fiji)

5 Case Rating
Location Hotel is located around 2 minute drive from Nadi airport. 10 minutes to Nadi town & 20 min to the port of Danarau- which is the main connection to the islands. Within walking distance there is a market about 15 minutes walk down the road, there is not much else other than the main airport of Fiji. Room The majority of rooms are all ground level houses with high ceilings though there is s main building. There is covered walkways to get to your room/building if on floor level. My room 225 was quite far from say reception. The room itself offered a queen sized bed which was softer than the previous hotel I stayed at in Fiji. Bedside tables each side, one with a basic digital alarm clock & the other with a telephone, above offered lamps each side but high with switches on left hand side so you have get out of bed to switch off etc. This is also where there is a ceiling fan & digital seperate AC unit- all worked fine. The room oddly offered a 3rd single bed. In terms of plugs there were some each side behind the bedside tables- Australian kind. In from of all the beds from the left - there was a desk & lamp with a large mirror and some plugs of which a US two pin was offered on one- you would need to unplug the the or desk lamp or TV for AUS plug. The TV was dated seemed small and not a flat screen with some channels having grainy pictures. I noticed a few local channels, plus Australian & Japanese NHK only. Below the TV was an empty fridge one side & the other contained a kettle to make hot drinks. Further along was a large wooden wardrobe that contained a lap top size safe, plus iron & ironing board. The bathroom is at end of room & split into 2 rooms, the toilet & a shower cubicle with sink in middle. They offered hotel branded mini bottles of shampoo, conditioner and body lotion. Soaps as well. Shower worked fine. The room offers shutter type windows with mosquito nets in front. Overall the decor is quite bland lacking any picture or much general ambience, however it was quiet (when hurricane wasn't happening). There is also a covered porch with two chairs & ash tray for smokers. The room also offers a fire extinguisher but surprisingly no complimentary water is provided. Facilities It is hard to say as spent the night due to flight cancellation & was here during the night cyclone Winston came thru. However was impressed hotel offers back up generators and thus power remained on during the storm. Wifi is free for one hour then cost FJ$20 for 24 hours but due hurricane went down after 2 hours of service. It seemed quite slow when it did work but generally hard to judge naturally since a category 5 hurricane was affecting FIJI. Catering facilities included buffet breakfast & buffet dinner. Breakfast had hot & cold choices such as fruit, cereal & breads. Hot was pork sausages, beans, fries, scrambled egg & fried egg plus some vegetables. Dinner had fish, chicken, potatoes, vegetables some pork I think. Overall the food was edible, dinner being better but far from outstanding. It cost FJ$45 for dinner. There was also a bar. Leisure facilities observed included an interesting pool that offered a large slide for adults as well as children- it looked fun but following cyclone Winston it was out of action. There was also a play area for kids with climbing stuff & frames etc. The hotel also had a large souvenir & convenience store, which had some decent items plus a tour desk. I also noticed some washing machines & dryers for guests. Overall there was quite a bit of damage from trees on the ground after the 200mph cyclone so was hard to judge & perhaps the hotel offers more facilities. Staff Staff were ok, it was a difficult situation as stayed there the night the cyclone category 5 came thru, the staff were relaxed but not so personal like I found on the island. However the porter Mala was very kind. Overall this is the better hotel to be very close to the airport but it is not the Fiji experience. I would stay here if needed to be up very early for an flight. Again my review was when I stayed as a result of Cylone Winston, a category 5 and it was very scary but the buildings all survived though a lot of tree's didn't. However staff handled the situation well.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Queen's Rd, Nadi, Viti Levu, Fiji
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Rydges Sydney Airport Hotel (Botany Bay, Sydney)

4 Case Rating
Location Hotel is located literally 2-3 minutes walk from international arrivals, just across drop off / pick up area lanes. Behind building is car park and car hire places. Very easy to take role and walk to. Other than airport terminal there is little in area to walk to but airport terminal offers extensive restaurants, Pharmacy, shops by the departure areas plus train to CBD if you need to get to city, which takes about 15 minutes. Room Spacious room on 3rd floor offered a large & high comfortable double bed, with bed side tables, Australian plugs and facing down lamps on each side. One side had an alarm clock that offered the old style IPOD/ 4s IPHONE connection. On the right hand side of the bed is a curved chair slightly reclined with a comfortable leg rest- fairly comfortable to watch movies from the large TV that is on the wall that faces the bed. The smart TV offers hotel information guide, local information (weather, local and world news etc) and cable TV of which there was around 68 channels both radio and TV and not just Australian channels but Chinese CCTV, Euro News, France 24, KTV even Syrian but not much American choices etc. Also on the right of the bed is a decent wooden desk with lamp and comprehensive plug unit set to say input for TV options. Adequate for working though chair is not so comfortable. A portable luggage rack also exists. To the left hand side of bed is the tall wardrobes to hang clothes and also offers an ironing board, iron and easy to use laptop size safe. Next to this is a very detailed mini bar both in small fridge and many snack items- plenty of drinks and even hotel branded potato chips and sweets. A set of drawers next to mini bar reveal a kettle and some tea & coffee making etc. There is no complimentary water but it is around about same price as you would pay in the airport shops. The bathroom was quite open plan, though the toilet does have closed door. The shower is sort of open but a curtain can be drawn for privacy. It is not as such a separate room but a small wall separating bedroom from sink and shower. Amenities offered included mini tubes of 'Sanctum' branded shampoo, conditioner and body lotion. Plus soap hair dryer is offered and plenty of towels. The room offered digital AC control and also lighting options were good. Decor is ok, there are some nice pictures above the bed but otherwise it is very plain and simple. Large windows though did offer some natural light but blacked out curtains can be used for day sleeping and room is very quiet despite being near airport. Facilities The hotel offers free WIFI that is not password protected and can be used hotel wide for no limit of devices. It was of good speed even with VPN on. Catering facilities include a cafe by reception, a sports bar also on reception level plus a Grill restaurant/breakfast buffet on mezzanine level - did not use any as it seemed pricey when you can walk over to airport with multiple different food types offered on departure level. There is also room service that say a burger is about AUS$27. Leisure facilities include only a gym but had quite modern equipment but not that big. There was signage in room for massages but did not use. There is also a small shop of small travel type items by reception. The hotel also has large conference facilities. Staff Staff are helpful and enthusiastic at reception and overall offered a warm welcome. Check-in and check out was fast. Overall this hotel is the best option but also the priciest to be close to SYD airport. The room was comfortable and staff are nice, I would stay here again but its depending on rate that does change alot, seen high prices before and other times ok.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 8 Arrival Court, Sydney International Airport NSW 2020, Australia
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Pod 39 Hotel (Manhattan, New York)

4 Case Rating
Location POD 39 is located about 5-10 minutes walk from Grand Central station or 6th Train on 42nd street. The Chrysler building and Rockefeller Centre is very close by and time square and say Madison Square gardens is all about 15-20 minute walk away. Within the immediate area, their is a nice 24 hr diner called Scotty's and some other restaurants, many shops plus pharmacies are not too far walk away. Room The room is excellently well thought out, unless your a couple, but for single traveller or 2 friend the spacious bunk bed room is very comfortable. The bed themselves offer a good comfort and right next to each one is a small metal bar table with two convienient US plugs to say charge your cell phone, plus remote is on this metal table. At the end of the bed is a decent size TV for bed- which has full cable channels. The stairs up to the upper bunk is strong and easy to use. The room offers a desk and chair with full plugs box at end of table which includes sockets such as USB, HDMI and Audio In and AV plugs- presumably connects to the TV's. There is a small open wardrobe with coat hanger's and below table with easy to use laptop size safe. The room also offers coat hooks inside the wall. The bathroom is really in the room open plan but there are frosted sliding glass doors if you need privacy- though I would say if I needed the toilet and was with a friend I would prefer the friend leave the room as it is not essentially that private, saying that for single person it is perfect. There is a shower cubicle with overhead only mist type shower spray. Both sink & shower have only one tap on each but hot water does come on, just turn all the way and wait a few minutes. There are mini unfamiliar brand of amenities of shower gel, shampoo, conditioner and hair dryer. Plenty of towels are offered on the open wardrobe unit. The room has very nice dim-able lighting that creates a nice ambience both in bathroom and overhead in main room- with nice kind of ship side lighting box to the side of each bed- good for reading. The room also has a dark wooden shutters, that will fully black out the room, so great if your jet legged & need imminent sleep. There is windows but it just faces inner court yard of building. There is also digital AC personal wall controller to conveniently set your own temperature. Overall there is nothing to fault with this room for the price, the only item that is missing is no refrigerator but still the comfort, decor, standard of cleanliness meets a very good standard for the price paid. Facilities The hotel offers free secure WIFI that works very well, including with VPN on multiple devices, hotel wide. Facilities include a tablet hire for walking tours around city which is at the concierge desk. Catering facilities include a tequila bar that also is the breakfast room in the morning and for $4 you get a bagel or pastry, juice coffee or tea which is quite reasonable. The bar is quite nice and popular at night which also acts as a Mexican restaurant. Leisure facilities include a roof top smoking area with some sofas inside, which is quite nice and view is impressive. I think in Summer it is a bar up there. There is also a table tennis table downstairs bar and table football in lobby. You can also bring your pet (with deposit), car parking is somewhere arranged by the hotel and Valet service. Overall fairly good facilities. Staff Staff as I walked in were all polite that were around check-in but am afraid to say the tall blond female reception staff was quite rude. No small talk - passport and credit card. No explanation of when check-out was or where to go. Felt a cold rude welcome for such a nice hotel and I walked away unimpressed. Saying that bar staff were nice and check-out was smooth. Overall a very nice hotel for mid town at a decent reasonable price, a fun room is offered and look forward to returning but reception staff could do with explain details better and maybe being a bit more welcoming, it was the coldest I have experienced in the 50+ hotels I have stayed at in the US. If it wasn't for that I would give them 5 stars.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 145 E 39th St, New York, NY 10016, United States
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Novotel Bangkok Suvarnabhumi Airport (Bangkok, Thailand)

4 Case Rating
Location Located about 5 minutes walk from BKK airport- the closest hotel. They do provide a 24 hour frequent transfer buses for those with heavy luggage from arrivals area directly outside- though easy to walk thru a car park if you just have small bags. Other than airport facilities and connections to Bangkok city via Air link there is little else to see in area. It is very convenient for in between flights. Room The room is very spacious at the Novotel, more so than some other airport Novotels in the region such as TPE airport. However it lacks in the innovative fell that Novotel are consistent with. They tried a traditional more Thai style but it looks tired. However a large king size bed is offered that is fairly comfortable. Offering bed side tables ether side, with two kinds of lamps- one that can be moved to side to say read. One side offers a phone and a touch pad control unit- but quite old looking. However it is convenient because you control the lights and the AC unit. Plugs wise are against the wall. The room offers a simple side wooden desk with upright armchair with the table offering a lamp, WIFI box and telephone. There is a side table that has offers two complimentary Novotel branded water and a kettle with some teas and coffee. A TV faces the bed but did not turn it on as was very tired. Below though was a mini bar with chocolates and drinks in the large cupboard unit. There is a wardrobe on the side that has a large laptop size safe, slippers and robe. The bathroom offers a marble finish with a large window to main bedroom but with pull down blinds. There is also a shower cubicle and amenities are in house Novotel shower gel and shampoo- but no body lotion. Dental kit though is offered. The room also had large windows that faced the Thai garden court yard below and back drop of airport main entrance. Overall the room is ok for a transfer but rather dull for Novotel- felt more like an American Hampton suites type hotel. Saying that the room is soundproof and black out drapes for restful sleep close to this very busy airport. Facilities The hotel offers free WIFI secure with your name and password. There is an impressive looking lobby where majority of catering facilities are. These include the following: A restaurant called 'The Square" that offers a buffet breakfast that opens at 3am- obviously for the many air crew that stay here for the earliest flights. The buffet itself did have some nice breads and did reflect that standard one expects of Novotel with some hot and cold foods, Asian and western variety. No staff asked me for voucher or actually much presence of any staff at 430am, some tables remained dirty because of this. It felt I could easily just have walked in without being a guest because despite vouchers issued, staff are not interested. Other catering facilities include 'Kinsen' Japanese restaurant, "Le Gourmet" a barbecue restaurant, "Golden Village" a dim sum Cantonese restaurant & 'Sala Thai" a Thai Restaurant. They all vary in times other than the 24 hour buffet restaurant. There is also a Atrium Terrace bar. I only experienced the breakfast buffet. Leisure facilities include a SPA, an outdoor pool that actually is quite nice with waterfall display and traditional Thai hut with pool bar at end- good size for laps. There is also a gym of good size and some adequate equipment. There is also as mentioned, a traditional Thai Garden to sort of walk around. Staff Staff at this hotel were weak- at least the only enthusiastic staff were painters in corridors whom said good morning. The staff at reception have an over worked, tired, lack of enthusiasm robotic approach to service without the Thai smile. To be fair they are checking people in constantly from air crew to normal guests. I had a booking for two days and left after a day due to wanting to stay in city, staff seemed a bit put out why I was leaving. Overall the hotel is very convieniant to the airport and does offer a 24 hour check-in check out policy, though doubt anyone stays here for that time. However it is a good policy but when compared to hotels even in the city of a 5 star level - this 4 star Novotel is way over priced and in all honesty it is cheaper to book 2 nights at most hotels in city of the same level if not better. The air link is convenient so if you do have more than 20 hours there is no real need to be here unless you have lots of bags etc.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 999 Suvarnabhumi Airport Hotel,Moo 1 Nongprue Bang Phli, Samut Prakan 10540, Thailand
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Metro Mirage Hotel Newport (Sydney, Australia)

3 Case Rating
Location The hotel is located in Newport in which is in Northern beaches area of Sydney- about an hour drive from downtown or SYD airport. Within area is some local beaches such as Summer Bay/ Palm Beach (where Home & Away was filmed) about 15-20 min drive. In Newport itself there is just a pharmacy, local store/post office and a cafe plus a bay of yachts and sailing boats, Next door is a hotel that offers a local bar/gambling place. Room Room on 5th floor was spacious but dull non-characterising décor presented with a musty smell. A king size bed is offered which was sufficiently comfortable with bed side tables and lamps either side. Large alarm clock on one and telephone on the other. There was a TV that faces the bed that offers Foxtel with various movies & sports options. The room also contains a small plastic table with two chairs- looks like it should be outside etc by design rather than a desk etc. There is a small balony but no chairs- its ok to pop out for some air- or leave open overnight for air. A small pull out luggage rack, a wardrobe with some drawers, plus iron and ironing board is also offered. There is refridgerator full of beers mainly and some soft drinks. The bathroom is small but has a powerful shower- the highlight of the room. Amenities include soap, body lotion and shampoo. There are some plugs in the room but none close by the bed. The main issue with the room is the dated A/C which is so loud I had to turn it off as I couldn't sleep with what sounds like the buzzing sound of a thousand bee’s- better open the balcony doors. Plugs are also limited and in general its not a hotel suitable to work from a personal computer unless you sit in bed as chairs on plastic table are not comfortable. There is also plenty of signs warning they are not responsible for lost items- yet they don’t provide a safe?? Facilities WIFI is free and was fine when I arrived after 10pm but very patchy at 7am, kept stopping and was most frustrating. There is one catering facility which offers breakfast buffet at a cost of AUS$15 plus some in room dining until 830pm but was too late to try. The breakfast places offers a nice view of the bay but declined the breakfast buffet- the eggs especially had been all pre-cooked and didn't look appetising but dried up. There are some cereals & basic breads though. Leisure facilities include a small pool and smaller kids pool but the weather was bad so did not try it. There is a nice barbeque area that faces the bay view and the sitting outside is covered. Parking is also offered for free and is covered. Staff Staff were the highlight - the ginger girl at reception was helpful with directions and so was the Italian guy whom did offer some flexibility with their ridiculous check-out time of 10am (which is the first I have seen so early worldwide). I mean its not a city centre hotel so felt this was a bit tight of the management. Overall staff are nice but the hotel is dated lacking any effort – at least put up a picture and A/C is the noisest I have ever heard. WIFI is also ropey but the free parking is a bonus.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Newport, 2 Queens Parade E, Sydney NSW 2106, Australia
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Royal Park Hotel The Haneda (Tokyo)

4 Case Rating
Location Hotel is located within the international Terminal near the check-in island L and just around the corner- fairly easy to find as signage is offered and HND airport information staff very helpful. As your in the airport very accessible to any parts of Tokyo via JR line and buses plus the rest of the world etc. Room The room on the 7th floor was rather small even for Japanese standards, for the price paid it seems a bit cramped even or me as a big westerner though just about ok for single traveller. The room offers a single bed but quite spacious but with only one pillow, though is comfortable. One side of bed is a mini side table built into unit that offers the touch light controls and bed side dimmer function. There is also an alarm clock, LAN slot and some 'jimbo' plug sockets (likely for some local phones but no USB unfortunately). Next to this is a small old style case- not sure you can sit on as it opens and is next to coffee table. There is portable pull out luggage rack. To the side of bed is a very small closest to hang some items, plus shoe horn and brush. Also hotel branded slippers are offered and a sleeping outfit. Facing the bed is a unit with TV on top- that offers 12 channels, many Japanese but none include BBC world news, CCTV and Korean. There is also some VOD at 1000Yen. Below is a tiny refrigerator that offers one complimentary bottle of water. Plus an easy to use SAFE, laptop size and kettle with coffee and tea sachets. A telephone is offered next to TV and a air machine. The room has a digital AC controls which worked well. The bathroom adjoins the bed room with see through windows though pull down blinds can be used for privacy. A combo deep bath and shower head is offered, plus a digital washlet. Amenities includes large dispenser bottles of body soap, shampoo and conditioner by Mikimoto. There is also a hair dryer and single amenities of toothbrush, shaver kit, brush and vanity kit plus hair dryer and plenty of towels. Overall a compact room but functional for sleeping but not for working on computer upright as no desk offered. There is also some views of the airport for those plane minded spotters. Facilities The hotels offers free fast WIFI that is secure and can be used for multiple devices. There is a restaurant near lobby plus a smoking room and art gallery. There is also a massage service as mentioned in guide. Staff Staff are pleasant polite but regimented with struct guidelines that check-in is only allowed at 3pm with check out at 11am. I left at midnight so was allowed to check-in 30 minutes early, but with persuasion- she initially tried to charge me for 230pm check-in which seemed a bit over the top. They also charge a 100 yen tax despite a pre-pay booking as some form of city tax. Overall a perfect location for between flights as no need to leave airport, HND has lots of nice facilities and shops, restaurants etc on 4th floor (one level above) so a nice spot without having to wait for a shuttle service meaning can maximise sleep as check-in area is on same level as lobby. However slightly over priced for what you get, when say compared to Hotel mystays or Excel- which both offered a working desk at around the same rate or less. However it was 3 days prior to christmas so perhaps prices were unusually high. However as mentioned very convenient for international departures in between flights and comfortable room. Would stay here again.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Japan, 〒144-0041 Tokyo, 大田区Hanedakuko, 2−6−5
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Waterfront Airport Hotel and Casino (Cebu, Philippines)

4 Case Rating
Location 5 min if that to walk to Cebu airport- directly opposite. To ferry port it takes about 45 minutes at a cost of just under 300peso by airport Taxi. Room Executive room on top floor seemed more of standard hotel room than anything special though was cosy with wooden furnishing, carpet and marble floor as decor. Room offered a king size bed with bedside table on one side that included a phone but no clock which is odd for an airport hotel in an executive room. The bed faces a large TV with digital channels from around the world set in genres of news (includes Bloomberg, ANC, BBC) movies (HBO, Cinemax) lifestyle (food, travel, e! Fashion TV's amongst many others) sports, kids, educational full cable with also German, Australian, French, Japanese, Korean & Chinese networks). The room also includes a dressing table/desk though has stool so not that suitably comfortable to work from a computer though US plugs are nearby. There is also a wooden arm chair, mini bar of Asian snacks & drink items. Kettle & some teas. Large wardrobe contains robe & laptop size safe. There is also a large fabric covered luggage rack. The bathroom was spacious nicely finished in marble that included a shower bath combo & full hotel branded amenities. The room offers digital AC and some plug outlets near to the bed. Overall comfortable room that has some degree of functionality. Facilities The hotel offers free wifi, unsecure unlimited devices & worked fast. Leisure facilities include a gym, though did not really see it but next to it is a nice square pool for doing laps plus a circular pool for kids. Other facilities include a casino next door, shopping arcade with tour operators, money changer, various shops for clothes & souvenirs. Plus a medical clinic, car park, car hire desk. There is also a spa. Catering includes a Korean restaurant, plus a KTV restaurant & bar, a lobby bar & buffet restaurant. There is also an executive lounge but was closed when I arrived. I used no facilities due to arriving late needing rest & leaving early. Staff Only staff I encountered were reception staff whom seemed pleasant. As I requested a double bed, have issues falling out of single beds, they upgraded me to executive floor. Smooth check in /check out overall though no explanation of facilities or WIFI details. Overall though I got upgraded was reasonably priced for the need to be close to airport for early departure.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Airport Road, Mactan, Lapu-Lapu City, 6015 Cebu, Philippines
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Chancellor Hotel on Union Square (San Francisco)

4 Case Rating
Location Located literally a stone throw from Union Square. About 4 blocks, 5-10 minutes walk from BART station 'Powell St"- which takes about 30 minutes to get to SFO airport, the cheapest way to get to/from airport with return ticket less than $18. Everything and anything is close to this hotel from a bar with 100 world class beers next door to Walgreens, star bucks to 1950's diner "Lori's' less than 30 second walk away. Macy and all major brands are within a few minutes walk surrounding Union square- perfect for shopaholics. The famous tramway also runs past the hotel street. Room The non smoking room on the 18th floor was a clean nice cosy classic room that offers a queen sized bed with soft down pillows (though they do offer polyester fibre in closet). There is also a pillow talk menu that offers magnetic therapy, buckwheat, Satin Hair protection, snore-no-more, linear gravity, 5 foot body cushion, between the knee, isotonic memory, bath and eye amenities- available on request from reception. Did not use these but are free. The bed offers two bedside tables either side with classic lamps and an alarm clock- use of plugs next to bed requires removing one of the lamps. However facing the bed is a small desk with a lamp and a plug socket tower that has x2 USB and three plug sockets. A comfortable white leather chair makes working on a laptop comfortable and easy at the desk. There are also 2 wide chairs by the window and coffee table with complimentary sweets in a jar. The window can be opened and not sure if you actually allowed to but you can easily walk out onto the exterior fire escape outside which offers a nice view- but this is likely only to be used in Emergencies. A large TV faces the bed with drawers underneath- full cable is offered plus TV on demand based on each network, ABC, Fox etc.. Chancellor hotel offer their own menu where you can order room service and menu's can be displayed on the screen- very helpful, plus directory, weather and adult entertainment. Overall a smart TV customised to the hotel. There are drawers under the TV and a mini empty fridge next to it. For hanging clothes there is a closed closet that also offers a iron and ironing board, umbrella and easy to use safe- that is quite small but will fit tablets etc. An additional heater, bedding and extra toilet paper is also in there. The bathroom is quite dated & small but clean. Chancellor hotel offer a bath/shower combo with bath salts, shampoo and body lotion as amenities in small bottles. All worked well and plenty of towels are offered. There is also a complimentary plastic duck. Overall a classic but small room with everything you need- the highlight being the view of Union square from window but very cosy and functional. Facilities The hotel offers free WIFI which worked fine on multiple devices hotel wide. For catering they offer a restaurant and bar on the ground floor- both of which I did not use. You do get discount coupons for using them when you check in. There is also paid parking but not sure of price. The lobby itself where the bar is has free cookies, water dispensers and some sofas, plus a gift shop. It's warm and inviting. I noticed in elevator you can access a local gym nearby with your room card and ID for free. Staff Staff were really nice, it probably helped that I had some unexpected association with the hotel name so they were hospitable and friendly offering me complimentary check-out till 2pm. The housekeeping staff and bellman are also very helpful if you need anything such as an additional shampoo etc. Overall this hotel has the perfect location at a reasonable price compared to neighbouring hotels for the value you get, it was great for christmas shopping in downtown San Francisco. The room is cosy, functional and would definitely like to return here again on my next business trip.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 433 Powell St, San Francisco, CA 94102, United States
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Mikado Hotel (Los Angeles)

3 Case Rating
Location Located in Studio City very close the 101 free way (which continues up to Santa Barbara). Within area about 10 min drive is Universal studios. About 5 min is main rd of Ventura Blvd where shop, diners, bars etc are located. Within immediate area is odd pharmacy & liquor stores. From LAX it took 1.5 hours to get here mainly due to LA traffic. The hotel is next to a main road which can be heard for light sleepers depending if your room is closer to it- mine was etc. Room Room was your typical US motel style, spacious but simple. A queen bed was offered on ground floor (only king size beds which costs more is offered on 2nd level). Bed was very comfortable as they use some kind of topper which made it soft. Bedside tables with lamps that offer US plugs either side. There is a simple alarm clock as well. The room also includes a working desk with mirror, lamp & plug socket- sufficient for working. Two chairs are also offered but have no purpose than to fill up the room with furniture since they don't face the TV etc. The TV offers full US cable & is modern facing the bed. Below this are some wardrobes and large empty fridge freezer plus a microwave. In addition there is a coffee making machine with camomile tea but no complimentary bottle of water to use with. There is a large open wardrobe in the corridor to bathroom with portable luggage racks plus an ironing board. Slippers are also offered. The bathroom offers a bath/shower combo as typical in every US hotel but worked well with amenities that include mini bottle of shampoo, conditioner & body lotion. Annoyingly soap is offered rather than shower gel. No other amenities though the guide explains they keep other items on request at reception. The room also offer digital A/C. There is no SAFE in the room. Overall to the room was ok but does not differ that much to a days inn or super 8 therefore felt overpriced. Facilities Wifi is secure & is free for multiple devices- it seemed very slow for US but perhaps many people are using it. Catering facilities include an adjoining Japanese Sushi restaurant also called Mikado. This is where the dismal breakfast is served. A large tip jar shows you how badly the staff are paid here as never seen a tip jar at any breakfast buffet & this includes days inn. Cold scrambled egg, sausage & fluffy hash brown. Sausage though did taste nice and not your usual US sausage that tastes very salty. 2 kinds of bread & pastries, 3 cereals, 2 uncut fruit are also offered. Some coffee & black tea but low & behold no green tea offered at this supposed Japanese restaurant?? - very odd as all hotels I've stayed at in the US offer green tea & this includes non-Asian themed hotels. Leisure facilities include a outdoor swimming pool but did not use as it was December. Free parking is offered as well as a computer in the lobby. There is also a coffee machine and some magazines. Staff Staff initially were OK, Vietnamese American girl was nice but after a long flight I requested a change of room not near the main entrances which was ok to do. New room the TV did not work & they seemed put out when I called as I wanted to check recent events in news Called reception and response I got was 'maybe I can get another staff to come & check it'. Eventually staff came to confirm TV was not working & asked me, once already completely unpacked & in the middle of eating my take out dinner to move rooms. In most place staff might offer to help you with your bags since they were incompetent enough to not check the TV but not here. This plus the no Green tea policy & tip jar (for what actual service- since a buffet is offered) will be the last time I stay at Mikado. It certainly over priced & staff should consider checking rooms thats TV's work before guests arrive.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 12600 Riverside Dr, North Hollywood, CA 91607, United States
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Liberty Central Saigon Riverside Hotel (Vietnam)

5 Case Rating
Location Hotel is located in the downtown area - right on the road next to the Saigon river. Next door is the Renaissance hotel & everything is very close such as souvenir shops, coffee house, family mart, plus KFC & other dining places- plus a Japanese street with Sushi places very close by. From SGN airport taxi takes about 30 minutes & should cost no more than 200k dong or $10. Room Room on 19 the floor (non smoking floor) is modern clean & felt brand new. There was a superb glass to ceiling window view of the Saigon River, which was relaxing to leave curtains open & wake up to the sunrise over the river. The room offers a very comfy double bed- good mix of soft & firm. Either side had small circular bedside tables with swivel flexible reading lights. US/Euro two pin Plugs are offered either side so great for charging your devices. A phone is offered but no clock. Next to the bed is a a comfortable armchair to watch TV or look at the view with tall modern lamp. The modern TV included 46 channels of which 20 are local & the rest is mainly American such as HBO, CNN but French & Japanese channels were noticed. The unit that the TV is on includes a desk that offers a nice lamp & an international plug, USB & HDMI sockets - easy to work from. Along the room is a nice modern IKEA style wooden unit that includes a luggage rack, tall wardrobe that has an easy to use Safe that could fit a small laptop. Slippers & robes are included. A mini bar is offered that includes drinks & snacks plus a small kettle. There is also tall mirror & digital A/C unit which was hard to work the fan- found the room hot at night despite being on 20 C. The bathroom adjoins the room with glass wall so one can see thru to shower & toilet, however a blind is offered to retain privacy when your not solo. The shower cubicle is spacious & includes rain & separate shower functions. Modern fixtures & amenities include two water bottles & a full set of hotel branded products even comb & dental kit with standard mini bottles offered. Overall the room has modern boutique decor & is comfortable for business travellers plus romantic for couples. Facilities The hotels offer free secure wifi for multiple devices- it worked well. Catering facilities include a Vietnamese buffet restaurant called central, a bistro is offered in lobby - coffee & snacks (did not use either) plus on the 25th floor /roof is the 'vertical bar' quite a nice bar with view all round & where the rectangular pool is located & sun loungers - decent pool for small lengths with modern decor but does get crowded as chairs can be limited so do a German & get there early. Other leisure facilities include a gym that offers a nice view of river, with mainly cardio equipment. There is also a Spa with massage service offering a 30% discount before 1pm, though did not use. Staff Staff are very nice as always in Vietnam. Especially mr Nha on the roof serving the pool very friendly with a personal approach to customer service. Also front desk staff are helpful with bookings and directions. Bell man & house keeping also always acknowledge you with a friendly smile. Again as always in Vietnam hotels offer the best 5 staff service regardless of star rating of hotel. I left them some Chinese presents I couldn't fit in my luggage and they were very grateful. Overall this was a lovely modern boutique hotel, with comfortable and modern as Bangkok & Hong Kong style room plus a stylish pool & bar with excellent views from the roof of the city & river. I look forward to returning here again in the near future.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 17 Tôn Đức Thắng, Bến Nghé, 1, Hồ Chí Minh, Vietnam
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Hyatt Place (Boulder, Colorado)

4 Case Rating
Location This new hotel is just outside of the downtown central Pearl Street area of Boulder about 15 blocks away. Within the area are large parking lots and shops, huge Barnes and Noble is opposite and a juice bar is close by. Driving from DEN airport, it takes about 40min-1.5 hours depending if you use toll road. About 30 minutes to Denver city. Room Brand new modern decor very clean looking & spacious executive style room. As you enter, a comfortable corner sofa zone area is offered with a large leather sofa stool to rest your legs. This area offers some segregation using a small glass screen to the two queen size beds further along the room. The beds were very comfortable (Hyatt signature ones) and I slept very well- they include 3M ear plugs on bed side table. There is a central bedside table that offers reading lamps either side, alarm clock and easy to access plugs. A large wardrobe also contains a ironing board that faces the bed. The long wooden unit also contains a wooden desk perfect for working on your personal computer with nice lamp & plugs nearby. Below is a small coffee machine, and empty fridge but no mini bar is offered. A large TV on top faces the beds and is standard cable that offered a lot of channels. Digital A/C and a black out blinds for the windows which also had a nice view of the mountains in the distance. The bathroom was very new looking but quite basic when compared to the room. A large shower cubicle is offered, with fixed head only and minimal amenities- just a soap, shampoo and conditioner in local branded bottle. Bring your own toothbrush and body lotion. Overall a functional room for the business traveller that felt brand new. Facilities WIFI is free open un-secure for multiple devices, it worked fast without any issues. Business facilities include 3 desktop computers in the lobby and a printer. Leisure facilities include a small square indoor pool, able to do lengths and a small jacuzzi area to the side. There is also a modern gym with mainly cardio equipment. Catering facilities included a bar and sort of cafe in the lobby. I did not see a full blown restaurant but believe you can order room service. I did have the breakfast both mornings I was there and it was quite nice- they have a buffet with bacon, egg & cheese muffins, some pancakes or waffles, plus loads of fruit, cereals, yogurts and breads. It all tasted nice and they also have a big coffee machine. The hotel offers parking but believe it costs $10 a day. Staff Staff were very relaxed chilled out, like the people of Boulder generally are. Check-in check out was very smooth. Some staff though are not very familiar with the area and I think they should offer a map etc. I was simply told I have no idea when asked how to get to 7th & Pearl. Overall a nice business hotel that was good value for money (around $100) to stay, plus a indoor pool is offered, WIFI is free and rooms are immaculate and clean. Its just not in the heart of it all but less than $10 taxi ride away is where all the nice bars and restaurants are on the Pearl Street mall. I would stay here again.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 2280 Junction Pl, Boulder, CO 80301, United States
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Holiday Inn (Ezeiza Airport, Buenos Aires)

4 Case Rating
Location Located about 10 minutes drive from EZE airport. Their is a free shuttle bus that goes every half hour, the Holiday Inn stand welcome you as you walk out of international arrivals. Next to hotel is a Shell station that has snacks etc and about 10-15 minutes walk away is a small town with some shops, not far walk from hotel. The hotel is right next to the main highway to the airport but the windows are double glazed so no noise is heard. Room The room on the 5th floor, which I used for day rest (10am-6pm or 12pm-8pm- $121US) was spacious with large king bed with firm labelled pillow and soft but firm bed. Bed side tables either side with reading lamps and local plugs are offered as is a phone and alarm clock. There is a large wardrobe that offer an easy to use laptop size safe and convenient iron & board plus plenty of coat hangers. Facing the bed is a unknown brand of LCD TV that offers 78 channels of which other than local there is the usual variety American channels such as Nat Geo, Discovery, ESPN. The TV is on a wooden unit that holds a luggage rack, a small mini bar (you get one complimentary water at check-in), working desk with telephone & plugs. Also a coffee machine is offered. In addition there is an arm chair and small table in the room. The decor is very much brown and conservative. There is also digital controls for the AC unit. The bathroom is quiet spacious and offers a shower/bath combo- fixed shower, no head etc. Plus the bathroom offers a bidet. Amenities are slim none branded shampoo, conditioner, body lotion and soap. However plenty of towels. Overall the room was comfortable between flights. Facilities The hotel offers free un-secure WIFI for multiple devices, no issues and worked fine. There is a restaurant and bar but did not use. Leisure facilities include an outdoor pool- quite small but fairly nice design. There is also a SPA facility which for me they charged 300 peso's (likely because I was on a day rest rate)- it is very nice a indoor pool, quite hot with jacuzzi sides, a steam room, sauna and even a scottish shower (bucket with ice cold water) though this did not work when I was there, nor did the multiple shower functions. However steam room and sauna were excellent and the room offers a coffee machine and unlimited water. They also offer massage's and a hair dresser closeby- though did not use. There is also a small gym with modern equipment. The hotel also offers free parking next to a Helipad. Staff Some staff speak English but not all- however all are polite and especially the girl at the SPA was quite upbeat and friendly. Check-in was fairly quick as was check out. Overall would say here again but thought the fee of 300 pesos for the SPA facility was a bit overpriced considering some of the showers did not work and the foam came out of the vents of the pool while swimming. However perhaps overnight it is included. Overall though with flight transfers where you don't want to be in centre of Buenos Aires, this hotel is fairly decent option.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Martin Miguel de (Autopista Riccheri Km. 20), M.M. de Guemes 4718, 1778 Autonomous City of Buenos Aires, Argentina
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Nest Hotel (Incheon, South Korea)

5 Case Rating
Location This hotel is around 10 minutes by the free coach pick up outside of arrivals at stop 14C- signage is clear with times. Further away that best western & grand hyatt, but worth it. A full size coach is used so no issues to book etc. In the area appears to be a small port as this area has islands round it. There seems to be some shops not to far away but did not check. There is a nice walk along the water and a small beach which I believe to be part of the hotel. Room Room was of spacious size, modern, innovative, cosy but industrial look to fit with design group hotels. A good amount of contemporary wooden furniture and innovative standard of mellow lighting options. The double bed was very comfortable with nice pillows. Bed side tables & mini spot light lamps (with dimmer option) perfect for reading either side of bed- plus international plug sockets. A small wooden 70's style alarm clock & phones is offered on left side, with TV remote on the other- wrapped up in a fabric bouquet. The flat screen smart TV offers 27 channels of which mainly Korean but also news outlets BBC, CNN, NHK, EURO news is offered plus a full airport guide of arrivals and departures. Behind the bed is a modern blue tooth speaker system that one can synch with their advice to listen to music/audio book etc whilst in bed. Very nice feature. An upright arm chair is offered in the room below a large hanging white contemporary lamp shade. There is also a square foot rest and small side table positioned next to TV. A handy workstation/desk is offered as an alcove with overhead lamp and mirror. Full set of plugs, USB included are conveniently offered at the desk. Near to the entrance is a large wooden unit, that has the mini bar underneath- includes drinks & snack items such as chocolate, jacobs crackers and beef jerky. Some tea/coffee making is offered above-all very clearly perfectly positioned as if the hotel staff have OCD. There are two complimentary bottles of water offered. Next along is an open cabinet that contains a luggage rack on bottom and plenty of coat hangers. A convenient light sensor operates when you are next to this area plus a floor to ceiling mirror is offered opposite so you can check you look great before exiting your room. Below the wardrobe is an easy to use laptop size safe. Slippers and nice robes are also here. In the very modern bathroom, white bright and again nice lighting with very modern fixtures, such as volume control dial style looking taps. There is a washlet, that always had a warmed seat with full functions- though all in Korean. Next to this is a shower - rain design and detachable. Modern scales and hair dryer is also offered with plenty of towels. Full set of every amenity (confusing on mini bar menu, razor is charge able) - there are individual tubes of body lotion, shower gel, shampoo & conditioner from the Kudo spa brand. A large salt tub is also offered to scrub the body. The room has digital AC controls easy to use and also before I left I noticed a balcony but small and no chairs in my room. Overall a very comfortable room, cosy, modern and slept well and a very inviting bathroom- for those that like innovative designs and comfort. Blacked out curtains are also offered, plus a balcony for fresh air. I will certainly return here again as one of the best airport hotels I have stayed at in Northern Asia. Facilities Free un-secure open WIFI for multiple devices- very fast with no issues. Leisure facilities include a superb Sauna facility separate for men and women that include 3 baths. One cold, one warm and one hot that is enclosed outside area. There is a large sauna as well. Temperatures are digitally displayed very clearly above each product. There are also many showers offering full set of amenities and digital controlled lockers. There is also a gym area that unusually offers a boxing ring but also plenty of cardio and weights -equipment, all brand new. Excellent standard and used the sauna facilities twice during my 12 hour stay. Catering offers room service until 1am plus a restaurant downstairs which i did not use- breakfast when not included is $25. The lobby on this level has some chairs and mini apples. On ground floor level is a garden, meeting rooms and an ATM. The garden has benches that face the water, some grass but warning not to go on it (?) plus there is a small beach offered with sand but not really for swimming. A nice kids area is offered with wooden climbing frames. There is a pathway to go for a nice walk along the waterway. Staff Check-in and out was very efficient and fast. Staff very clear and offer a sheet that explain the facilities/wifi clearly. They are polite but very regimented and not say warm. There is also a concierge desk. One staff came across slightly rude as I was not allowed in the breakfast room in my first class Asiana slippers- which fully covered the feet. She initially said for my safety then I showed her the extensive grips underneath and she became slightly evasive and said sorry sir very firmly- due to this I declined to have breakfast, as I was in a suite trouser and a shirt. Staff is really weakness of this hotel and this is why I gave 4 instead of 5 stars. Overall other than that, the Nest is lovely product, the sauna facilities were very nice, the room was original, innovative and it felt an experience to be here rather than the normal airport chain hotels. I will hope to return again.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 19-5 Yeongjonghaeannam-ro, Jung-gu, Incheon, South Korea
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