Sheraton Xi’an Hotel (Shaanxi, China)

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Sheraton Xi’an Hotel (Shaanxi, China)

4 Case Rating


Location

Located fairy near to the main central area of Xian, but just outside of the city wall. To get to say the main city temples it is 2-3km away, whilst the main airport is around 45 minutes drive away.

Room

The SPG preferred room on the 16th floor was clean and cosy but somewhat dull and dated for their premium loyal members level product. The room offered a large king size bed that was quite tough. It was ok though for sleeping but did not have the noticeable comfy mattress topper experienced in some Sheratons. There were two types of pillow, one feather and soft the other more springy. Slept well though. Either side are marble top bed side tables, each with a lamp and one with alarm clock and phone. You can control the lights with switches and main side has dimmer function but unfortunately no accessible power sockets next to bed.
To the side of the bed is a lounge arm chair with foot stall comfy enough to watch the TV that faces the bed in upright position from side.
There is a large glass top desk offering a dimmable lamp & mirror plus a full international power socket plug unit with doc sockets. LAN cable is also offered and a phone. The table is clean but feels a bit dated.
There is a large wide screen TV facing bed offers around about 52 channels such as BBC, CNN, RT, Bloomberg, discovery with the rest being local Channels. Below the TV is a large cabinet with mini bar of small drinks and a chocolate but also a large red wine. Hot drink facilities include only one sachet of coffee plus breakfast, black and chamomile tea.
There is a padded luggage rack conveniently next to the TV.
In the hall way is the kettle and two complimentary waters. There is a large wardrobe with lap top size safe, one robe, pair of slipppers, iron and board.
The bathroom faces this area and is very Art Deco with the American influence of the combination bath shower. Something you don’t expect of a premium 5 star hotel but more along the lines of a motel etc. However though dated, the marble finish bathroom was clean and decorative. Amenities include a full set of Sheraton branded shower gel, shampoo, conditioner, body lotion, dental and razor kits and mouthwash. Towels are decent. The main room has a dial heating/AC system that is quiet and worked ok.

Overall a clean cosy room with carpeted floor and classical wooden decor offering good natural light from the large windows. Just lacking anything innovative in room.

Facilities

The hotels offers restrictive wifi whereby sometimes VPN works sometimes not. For non Chinese users bing is only search option as the rest are government banned. It is ok in room but it is not secure but you need password to use in lobby. Other business facilities include a dedicated business centre with offices and meeting room but also 5 or so desk top computers in the lobby with printer. Again it was slow to use.
Catering facilities included three restaurants, only used one for breakfast and was adequate but a bit disappointing such as no egg station. Just a big buffet, other than breads & cereals not much is for the international guest.
There is a large lobby bar with many international beers plus a cafe area with cakes etc.
Leisure facilities include a pool, long for lengths and a modern gym with decent equipment. There is also a spa for massages.
On the ground floor there is A SPG gift shop where you can buy the bedding as well as a Chinese shop for drinks etc. A wedding shop also is there as well as ATM machine. Overall a decent amount of facilities.

Staff

Staff are quite friendly and helpful and spoke English adequately.

Overall for a Chinese city Sheraton it was as a bit disappointing in terms of room and breakfast but does have 5 star facilities. The location though is good for sight seeing and business in down town area.



No. 262 Feng Hao East Road, 2nd Ring Road Yanxian Commerce Jingjidai, Lianhu, Xi’an, Shaanxi, China, 710077


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75%
Average Rating

The Verdict Is...

Not the most innovative room for SPG level room but good facilities and well located.

  • Location
    85%
  • Room
    85%
  • Facilities
    70%
  • Staff
    60%

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