Narita Excel Hotel (Tokyu, Japan)

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Narita Excel Hotel (Tokyu, Japan)

4 Case Rating


Hotel is located near all major hotels off the main road to Narita airport. There is a coach every 30 min – 1 hour (depending on time of day) back & forth from airport. The hotel claims to be 30 minutes walk to the town of Narita, though a shuttle bus to the town is offers but unsure of frequency. It is a little too far to walk after a long flight. Within vicinity though is a 7/11 convenience store around 10 minutes from the hotel, if like me you awoke after 10pm and are in need of food, this was handy as only food option since all catering outlets are closed after about 10:30pm.


My room was located in annex building on the top (11th floor). It offered a great view of Narita airport runway in the distance.

The room offered a small double bed which was soft and comfortable but no pillow menu.
Next to bed is the typical 80’s switch alarm clock but also controls of light switch. There is also a two but small person sofa and table.

Facing the bed is a luggage rack, a wooden desk with mirror and large TV that offers some English channels such as fox new, BBC and CNN in addition to local channels. A DVD player is also offered. Below is a small refrigerator but small was offered but empty and a Japanese digital kettle.

In corridor is an open wardrobe with about six coat hangers plus slippers & pyjamas are offered as amenities. There is also an air purifier unit and digital AC is offered but I preferred the Windows slightly open.

The bathroom is standard small Japanese style but with a dated bidet and deep small bath shower combo. Large bottle amenities are offered with shampoo, conditioner, shower gel. No body lotion so bring your own if you have a long flight & tend to dry out. There is a basket though with dental, shaver, hair brush, shower cap & vanity kits offered. Plus a hair dryer.
Generally the room was comfortable and more international standard than some other if the Japanese brands.


The hotel is 4.5 star hotel in terms of facilities. 4.5 star because it’s not in particular of a 5 star standard.

Catering includes 3 outlets: a general restaurant, Japanese dining and Chinese dining. All of which are closed by 10pm. There is though a lounge bar in which is open until 1130pm. Room service is also available but a fairly small menu is offered and is only until 11pm
Leisure facilities are fairly good though simple. They offer a good long indoor pool that is great for laps. There is also an outdoor pool in which is more for cooling down when the daytime is hot than for exercise. There is a gym of mostly cardio equipment but adequate equipment is offered. A tennis court was also noticed.

In addition is a typical and separate male and female Japanese sauna which also offers cooling pools- quite a nice facility with chairs to relax after the hot sauna and washing amenities such as mirror tables to leave all refreshed etc.
Other facilities include some chargeable foot and massage chairs plus a massage spa that offered various Hawaiian lomi lomi massage types. A nice Japanese garden is also on site, quite nice for a short walk thru.
A small shop is offered and a flower shop plus a bridal banquet salon ,in addition some vending machines exist.

In terms of business facilities, there are various banquet halls though more aimed towards wedding it seems than conferences plus a very small business centre that offers two windows based computers and a printer- all chargeable at 100 Yen for 10 minutes.

Since no smoking is unusually not allowed outside on site premise, they offer an inside smoking room which was well ventilated but no seating.


Staff as always in Japan are very efficient. Check in/out was fast and as I made a request thru – the top floor room was offered. This hotels takes special requests seriously. I did loose my iPhone cable on the flight and asked if I could borrow one with leaving my passport or credit as deposit but hotel were very reluctant though they will take phone and charge it for you.

Overall this hotel appears to be an air crew hotel plus airlines use for passengers to stay following flight disturbances. This Japanese hotel has good facilities and room was spacious when comparison to equivalent Japanese though not quite the comfort of the nearby Ramada. Though saying that it is good value for catching flights at Narita. One criticism for an international airport is lack of food options when waking up late since everyone is jet lagged and sleeps at different times, room service should be 24 hours. They seem to keep the restaurant open for disrupted airline passengers but not for full paying guests.

31 Oyama, Narita 286-0131, Chiba Prefecture, Tokyu, Japan

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Average Rating

The Verdict Is...

Good facilities and close to Narita but no dining after 10pm.

  • Location
  • Room
  • Facilities
  • Staff

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