Hotel Reviews

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Swiss-Belhotel Harbour Bay (Batam, Indonesia)

4 Case Rating
Location Located in a central area in Batam not far from all the downtown area if not within. From the airport it takes about 30 minutes drive. Within area is a convenience store & reflexology across the road and some shops down a walk way. The harbour is also just down the road. Room Room was of decent size, modern with good lighting- very Chinese hotel design. The huge king size bed was very comfortable with a mattress topper offered. Bed side tables each side offering lamps and international plug sockets. No alarm clock but a phone is offered. Facing the bed is a clear TV with a good selection of channels not only local but some international choices. There is also a mini bar below with drink and food items. Plus a kettle on top for making hot drinks. The rooms offers an armchair, coffee table and glass top workable desk with lamp- next to international plugs. The room also has a luggage rack and wardrobe that includes a laptop size safe and slippers but no robes. The bathroom is also of good size offering a spacious shower cubicle but the water pressure seems to fade out now and then which you keep have to turn off and on again, Mini hotel branded bottles of body lotion, shower gel, shampoo and conditioner are offered as well as a full set of amenities such as shaver and dental kits etc. Then only weakness of the room was the digital AC unit - the room was presented hot and it took a long while with AC on with no temperature change so had to call maintenance. They did repair it but then the room became too cold and the fan is quite noisy. This did disrupt my sleep overall which was annoying. Facilities The hotel offers free WIFI which worked fine without any issue, it is not secure and multiple devices can be used. Leisure facilities include a smallish swimming pool but possible to do lengths- with sun loungers and some outdoor seating. There is also a separate male and female sauna and a gym with mostly cardio equipment. There is also a SPA and I had massage in which was quite average. Catering incudes a lounge bar, restaurant and cafe- did not use any of these due to late arrival and early departure. This is all in lobby area and is not that well ventilated - so found it quite hot even for check-in and check-out which is next to these facilities. The hotel does offer meeting and conference rooms as well. Staff Staff were ok but lacked efficiency, check-out took a while with only one staff in the morning, frustrating when you have only one car waiting to pick you up. Overall the bed was comfortable but the AC system let the room comfort down, and this seemed to be the case in the lobby and catering area's as well. It sort of wants to be 5 star but is obviously a 4 star hotel. However if I came back to Batam I would choose alternative hotel as sleep in the most comfortable and this was affected.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Jl. Duyung, Sei Jodoh | Harbour Bay Complex, Batu Ampar, Riau Islands Province 29432, Indonesia
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The Arista Hotel Palembang (Palembang, Indonesia)

3 Case Rating
Location The Arista Hotel is located right in the centre of Palembang, very close a large shopping mall. The airport is around 45min-1 hour drive away. As the mall is across the road there are many shops and restaurants in the mall. Room The room is very spacious brown wooden finish room of walls and floor, offering a very large low level but comfortable king size bed. Bed side table drawers each side that include mellow lamps plus alarm clock radio and telephone on one side. The light switches are all controlled from one side however there are no power plugs- directly next to bed. Facing the bed is a large long wooden desk that includes sufficient space to work from with lamp and a comfortable office chair- two pin socket is offered here. To the right is a TV and some mini bar items. The TV offers 38 Channels of which most are local but some American channels such as Nat Geo, Star, Fox Sport etc, plus Russian TV, Japanese NHK & Al Jazeera. Below this is a mini bar with a small number of items such as drinks and Tobelrone. They are also offer in-house snacks as well. The desk at furthest end does have a kettle and bottle of water etc. There is a built into unit luggage rack as well. Facing this is a wardrobe that has a praying mat, Ironing board and iron plus a small safe. The room also offers some armchairs and a coffee table. Overall offers ambience from lights and has a large glass to floor window with a view of swimming pool. The main weakness is plug accessibility - which are limited to the desks area but nothing close to the bed say to charge phone etc. A large mirrored corridor at entrance is also where the smallish bathroom is. Quite a simple bathroom in comparison to the premium look of the room but still clean. A bath/shower combo is offered and amenities do include generous mini bottle hotel branded shower gel. shampoo & body lotion plus dental kits etc. The shower is not great as the water easily gets all over the floor. Overall the room is very quiet and comfortable, AC is quite dated but worked ok with dial system. Facilities The hotel offers secure WIFI in which worked at varying speeds, sometime quite slow, other times acceptable. There is a business centre and various computers around the lobby area. Catering I did not use but appears to show one Restaurant possibly Chinese, a Coffee shop with Indian food as well as bakery items and a lobby bar. I believe there is one other restaurant. In terms of leisure facilities there is a swimming pool of ok size to carry out lengths and some sun bathing chairs. Plus a mini pool as well perhaps for kids. There is also a gym facility offered which appears to have mostly cardio machines. Staff Staff are ok, initially at check-in asked for a non-smoking room (since only two floors are non-smoking) which was confirmed non smoking yet was given one anyway. However changed it but meant a hassle of having to go back to reception for a 2nd time, which was annoying. However staff were polite and seemed friendly. Overall an adequate quite a comfortable hotel with good ambience close to centre of city.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Jln. Kapten A. Rivai | Komplek Taman Mandiri, Palembang 30129, Indonesia
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Mountain View Lodge (Washington, USA)

4 Case Rating
Location Mountain view lodge is located just off HWY 12, a few minutes from the town of Backwood. Mt. Rainer national park is about a 18 mile drive away. From Seattle airport by car takes just under 3 hours drive and about 100 miles away. Portland is just over 2 hours away. The lodge is an area of stunning nature & about 3 min walk is a flowing river, great for photos. Packwood is small mountain type town with a small logging locals type vibe. It's very chilled & picturesque with Mt Rainer view seen from it. An old scene like going back in time and does offer a handful of restaurants, small food stores, liquor and tobacco store, a salon bar and a few shops and gas station. If you like Burgers then try Cliff dropper - delicious hand made burgers. Room The upstairs standard room was simple but cosy, it's located on inner side of the motel so my windows views was of the garden but directly outside windows are hotel corridors. However the curtains are thick. The room has nice old style wooden wall decor of bright colours. A heater unit and AC unit is offered, the heater worked well. There is a nice antique desk and drawers, all wooden style. The double bed was comfortable and one side has a wooden bed side table with a nice lamp. Plug sockets on wall nearby. Facing the bed on top of the wooden drawers is a smallish TV that offered plenty of local cable channels at least 40, it worked well and was sufficient. There is a fridge in the room and a old wooden desk with large mirror in front plus telephone. The wardrobe is an open closet with luggage rack and coat hangers. Bathroom offers a shower cubicle with plenty of towels plus body lotion and shower gel mini bottle amenities. Overall the room is cosy and appropriate value for money for this idyllic hiking country area. However don't expect a safe or hot drink making facilities. Facilities My room had free wifi with a password and worked fine. Note the area has no phone reception, so having wifi is helpful in planning your day. The lobby though does offer some leaflets and was told they offer breakfast there at 730 in the morning, however had to leave earlier than that so didn't experience it. There is a vending machine for drinks though outside. The grounds of the hotel offer a nice garden with small lodge rooms surrounding it & I believe a communal outdoor fire place. There is a pool that likely opens in the summer and a children's play area. The hotel offers free parking & the highway is right outside but it's very quiet at night. Staff Reception lady was really nice, she offered me a room upgrade on ground floor if I paid hotel directly and cancel my Hotel com reservation. However since I collect nights I declined. She did offer a helpful map of the area for forest hikes & where to eat. Overall it's a old lodge but cheapest in area and it was good, very cosy, very clean, quiet and comfortable at end of October which is not high season as the sky passes were closed. The proximity is great being close to drive to popular hikes and skiing area. Wildlife is also in this area & you may see a elks on the property. I would definitely stay here again if I came back to mount Rainer.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 13163 US Highway 12, Packwood, WA 98361-9786
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Ramada Frankfurt Messe (Frankfurt, Germany)

3 Case Rating
Location The hotel is located in a suburb of Frankfurt with a view of the city skyline in the distance. There is very little close to the hotel other than a wood maybe to walk at across a main road. The hotel operates a free shuttle bus from Frankfurt airport at Terminal 1, pick up is outside of arrivals exit B5 but you have to call them in advance. 15-20 min drive away. From hotel they have a small bus every hour in the morning but you have to book as soon as you check in as availability is limited. It's a business hotel convenient for the airport, but not for visiting city without your own car as transportation links do not appear to be close by. Unless you go back to airport and get train from there. Room The room on the 7th floor offered a double bed fairly comfortable but if your solo, they only offer you one pillow. It's a big pillow and not that comfy if you are used to two small ones like 95% of hotels i have been to. However either side are bed side tables with plug sockets and nice mellow lamps, with one side offering a telephone & some German magazines. Facing the bed is a decent size desk to work from, again with a lamp and local plugs. They offer a small complimentary bottle of water with two glasses, like having a double shot each. Above the desk directly in front of bed is a flat screen TV with you name and hotel services displayed on home menu. It offers around 65 channels. Satellite TV from Germany but does have RT, BBC, Bloomberg, Al Jazera , lots of French channels, some Spanish, Chinese, Korean, some US and the odd Turkish. It's a smart TV so you can use it as an Alarm clock and woke me well- TV doesn't come on but the alarm from it sounds. Next to this is a luggage rack. Large wardrobe in the corridor offer a lap top size safe and faces the small ibis standard of bathroom. Shower only with just fixed soap dispenser offered as an amenity. For Ramada brand seemed a bit cheap. Later I learned I didn't have my toothbrush and upon calling reception to find a shop, they said they offer one for free at reception along with other items but didn't see. Its a shame they don't display a sign in bathroom saying amenities on request etc. The room also offers a central AC/heater unit controlled by the wall and a curved chair not particular comfortable to say watch a movie. Better in bed. There is a balcony in all rooms I believe in which is good for smokers not wanting a smoking room, some views as well but no where to sit. The room overall is very clean & quite colourful with flower pictures and mirrors, think Park Inn style. Functional and clean. Facilities Wifi is free and requires no password for multiple devices, it worked ok but struggled to stream videos on Facebook- perhaps during high traffic hours. There are some conference centres but no public computers. Catering includes a small bar by reception and opposite a restaurant. I had breakfast and thought it was ok, good selection of nice fresh breads, meat and cheeses plus some hot western breakfast items, cereals, yogurts and fruits. There is also a snack shop by reception that has a free coffee machine, water table, and buyable sweets and savoury items. Randomly they also sell Jewellery. Leisure facilities include a gym with basically has a few but very modern cardio machines. The hotel is redeveloping its pool and sauna with signage suggesting it will be complete in November. A sign at reception also showed massage services. Parking is offered at a fee, I think 15 euros per day. But self parking on main room is available for free so long you find a space. Staff As others have mentioned check-in did take a while and it's not the most warmest of welcomes but that is Frankfurt vibe in general. My booking was a double bed booking but I was presented with two twins. I then asked to change and was told "but their system showed twins", so I showed them my receipt which clearly showed a double. They were reluctant to change initially until I said I would call hotels.com where the booking was made and then they rectified it. Despite being solo I can't deal with a single bed as I sleep much better in a double. The staff in restaurant looked a bit surly but they cleared plates and maintained the buffet efficiently. Overall for £80 with breakfast, free WIFI, free transfers somewhat close to Frankfurt airport in between flights -the hotel served its purpose. The room was cosy just a weird pillow and tight on amenities but clean and colourful for a businessman on a budget. Breakfast was also ok if you like good standard of continental style.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Oeserstr. 180, 65933 Frankfurt, Hesse, Germany
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Kansai Airport Washington Hotel (Rinkuoraikita, Japan)

4 Case Rating
Location Hotel is located just across the bridge from Kansai Airport. There is a free shuttle which takes 10 minutes. Please see photo for connection times as of October 2016. However if you miss these times, the train station: Rinku Town is 5 minutes walk away & costs 350 yen to the airport. For Osaka it take 1.5 hours by train from this station. Room The cosy non smoking room on the 9th floor offered 2 double bed each with one pillow and a central bed side table in centre. Here, built into back wall is a alarm clock and convenient light control system with buttons for lights around . Typical Japanese style. There is also a phone and some tissues with buttons for massage and alarm etc. To the side of the bed is a large window which you can open for fresh air and is also a emergency exit. It's a little noisy though. There is also touch screen controls on an AC unit and air humidifier machine. Facing the bed is also a cabinet with a very small TV on top maybe 13"- all Japanese but believe for a 1000y you can buy various VOD movie packages. Otherwise normally you won't hear anything in English , BBC news for instance is dubbed. There is also a small fridge , kettle and some desk space to work with lamps and a mirror. Luggage rack at end that has some drawers with hotel Pyjamas. The room also has a tall mirror. The bathroom was of ok size for Japan offering the standard small deep bath and shower combo, wash let and a very good selection of amenities that include Shisedo shampoo, conditioner and body soap. Plus dental kits, shaved sets, brush and vanity sets. Overall the room had firm but comfy beds & as I was on my own I used both pillows which made comfort better as personally think one pillow is not enough. Overall i found the room typical Japanese business, slightly dull but actually cosy and comfortable. Facilities Wifi is available but was so slow in the evening, like dial up. It is secure but I think everyone is building is using it so speed is slow- you tube would not even load up. It was better at 530am. There are two computers in lobby to rent. Catering wise there is a buffet restaurant both for dinner & breakfast but did not try - see photo for prices. There is also massage service which is 5000y for 40 min , which is way too expensive for me but can be arranged in you room it appeared. Each floor offers vending machines and on the 2nd floor -a very convenient 24 hour family mart that has snack items, some meals and even muni stationary. Handy if you arrive late like I did. I don't believe there is any leisure facilities at least no signage for anything. Staff As always in Japan super efficient fast check - in. Clear with all information and overall pleasant. As summary a great place to stay between flights with easy access to the train station of you need to go somewhere else or the airport. But they do offer a frequent bus transfer service. Wifi was just the weakness.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 1-7 Rinkuorai Kita, Izumisano 598-8522, Osaka Prefecture
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Rodeway Inn Encinitas North (California, USA)

3 Case Rating
Location The hotel is located in the town of Encinitas which is around 25 miles to San Diego and 100 to LAX airport. The beach is around 15 minutes walk away and on the immediate vicinity is some restaurants, bar and many surf shops- along a main road. The beach, at least moonlight is about 5 Minutes drive away and is very scenic and clean beach with cliffs etc suited more for surfers and families. US1 is about 2 miles away. Room Room was presented with door open in which concerned me as it was 5pm when I arrived but when returning back to reception told by staff they leave the doors open to air them, which seemed a bit odd since the place is a open motel so anyone could of just gone in and damaged or removed something. First place to stay which leave their doors open. The motel room is quite spacious with a soft double bed. Only one side has a bed side table, which has a lamp with a convenient plug socket. However to actually power the light initially you have to use a wall switch by the door. There is also a phone. In front of bed is a large set of drawers with a medium sized fridge and microwave on top. A smart TV faces the bed and includes a full cable. There is a open wardrobe and ironing board in corner of room plus a table with two chairs, say for eating. Above the bed is a large fan and also seperate AC / heater unit. The bathroom has a combined bath shower and separate area for the sink. Amenities include x2 small bottles of shampoo and soap. Tiny towels are offered as well. The pull switch to run the main bath tap requires quite a pull, the hotel need to oil it. Overall the room was ok & the bed was comfy, the carpet & bathroom taps just gives it this dated feel. Facilities The main facility is car parking though it does get full. They have placed a smoking area in the car park away from everything with no chairs. There is free wifi for multiple devices that is secure. In reception is some hot drink machines are offered which I believe are complimentary. Staff Staff were friendly but odd, when asked at reception, if an in & out burger place is nearby (a friend told me to try it) was kind of told your in the wrong town "people here are into mediation & cycling not fast food". Confirming that I probably have to drive to nearby city. However there are two in & out burger places in Encinitas & funnily enough the one I went to was so full all seats were taken - so I guess he is a in & out hater, though my short time in Encinitas did appear it's a holistic type city. I guess they have had prior problems but you have to sign a form for the plastic key card, agreeing to a fee incase you loose it and signing a $150 fee if you smoke in room. Overall and I stayed here over a weekend on a trip to LA as everywhere was so expensive & full. This was only reason I ended up here so unlikely I would come back - it doesn't offer great value for money.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 1444 N Coast Highway 101, Encinitas, CA 92024-1443
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BEST WESTERN Eindhoven (Eindhoven, Netherlands)

4 Case Rating
Location Hotel is quite well located, just on the outskirts of the city centre in a residential area. Depending where in the city centre you are headed, it's only a 10 - 20 minutes walk to the centre. Nearby is a supermarket, cinema and some restaurants. Bars & shops as well. Room Room on top floor was quite a simple room, a notch up from Ibis but similar set up. The bed was soft , one of the softest mattress I have slept in. It's ok but a bit of shock when your home mattress is firm. It offers these 4 pillows that aren't very soft so it's a bit mis match plus they lay the duvet all the way to the back under pillows. which seems like they can't be bothered to make a bed right but then that just might be their standardised way. Behind bed in centre is a convenient lights main switch plus either side are tiny bedside tables with lamps and Flexi-lights. Ok for reading but they aren't right over the bed etc. Plus a phone on one table . No nearby plug sockets. A jazzy arm chair comes with a small table and then there is a very small desk where lamp exists and two EU plug sockets. Facing the bed , to the side is a TV with 28 or so channels from all over Europe. It's seems standard cable but good selection. There is an open wardrobe with coat hangers , luggage rack with kettle and some teas/coffee plus a safe - not large enough for laptop but money, tablets and phones all fit ok. The bathroom reminds me of IBIS hotels design, very poky with a shower cubicle - they use a combined shampoo / shower gel dispenser but best western does include a mini body lotion item , vanity set and odd face towels by the brand Bhuvana. There is a hair dryer plus EU sockets The room has a large radiator , as well as a air conditioner unit. Windows can also open but quite noisy as main road is outside. Overall I slept ok but the mattress is so soft, the room is clean but overall quite small and simple for BW. The noise which can be heard throughout did wake me up a few times- both the road and other guests. One thing to say is a odd un welcoming smell as you walk in but that is not that noticeable after a while. Facilities The hotel offers free secure WIFI for multiple devices. It worked fast and was well. There is a bar and restaurant but did not use these but looked nice and colourful. Breakfast is charged at 15 Euros. I did not try since the supermarket a 2 min walk was a cheaper option. There is also free parking but it's not a very orderly car park ram packed too hard to park but I guess I was there with last free place at night. Decor in the hotel is colourful and it is very clean. They do offer some vending machines both drinks and snack items at reception. There is also some conference rooms. The hotel does offer a small elevator and they offer some airport luggage carts for you to use for your bags. Staff Staff are very pleasant and helpful. AsIi arrived the car park was explained to me as too full so told which streets to park nearby which are free during the day- was a bit disappointing to hear as this was one of the reason I booked hotel was for free parking. Later though when i was about to move car from directly outside (which is free after 9pm-9am) and asked staff which streets to go for, I was told a space became available and staff were keen to tell me. Overall check-in and check-out was fast and staff did so in a friendly manner. Overall the hotel room is ok but felt slightly over priced. Walls are also thin so you hear you a lot during the night including the road outside. It was quite a convenient location but I think I would try somewhere else if I come to Eindhoven again. Somewhere more quieter room as I am a light sleeper, plus the mattress was just too soft for my back. It was a last minute booking so perhaps the £62 rate is higher than their normal rate for a Thursday night.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Leenderweg 80, 5615 AB Eindhoven, The Netherlands
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Elegant Angkor Resort & Spa (Siem Reap, Cambodia)

5 Case Rating
Location In an area that is remote and about 8 minutes drive to say Pub Street/Night market, 7km from Angkok Wat temple complex and about 20 minutes drive from airport. This initially put me off booking but this hotel is so efficient. For one they provide free airport transfers both ways in a Mercedes. A Tuk Tuk is on site that charges $3 to the town one way and for return they actually give you a card and their own mobile phone for other Tuk Tuk drivers to call and confirm location. The location itself is down a dusty road in the countryside with rice field each side. Its very quiet and relaxing. Perfect for a couple. Room Room was huge, open plan on two layers. As you enter, you are presented with the main bedroom, the double bed in the centre of the room is comfortable and large - it was very comfy for sleeping. Behind it is a large wooden built bedpost/very long large desk with a chair, if you do need to work plus wooden blinds inform of glass blind to exit to your porch. There are mellow hanging lamps on either side of bed. Bedside tables as well with telephone, lighting controls that have dimmer functions for those lamps. On opposite side is a clock and an international power socket. All very convenient. Facing the bed is a large 3 person sofa, kind of like the size of the bed with a wooden table and was presented with a fruit bowl and some delicious drinks. To the side of bed is a large TV, great clarity and offers about 49 channels, a clear guide is offered & from the satellite box attached this includes everything from Chinese TV, Thai, Al Jazera, Euro News, Sky News from UK, French TV to US Fox and National geographic. Basically something for everyone. On the opposite wall across the beautiful wooden floor is a two large wooden wardrobes with a luggage rack in between. On left hand side there is a mini bar (snacks and drinks) , a decent laptop size safe as well. On other side is an iron and ironing board plus robes & plenty of coat hangers. This area also has a digital Ac control that worked well and overhead bed fan- making sleep very comfortable. Down some steps to the lower level is the open plan ceramic finish bathroom- a sink either side for each person offers a full set of amenities such as dental kits, Razor sets and combs etc. Be wary with the taps when on as the hot the water is near boiling & burnt myself. The biggest bath I have ever seen is offered in between and you could easily fit 4 adults in there- its that big. There is a open plan cubicle with toilet and shower- they offer small ceramic bottles of shower gel, not take away kind but still nice. There are glass doors at the end where you will find your own personal garden. Its very nice with two chairs but nice effort of plants etc. Overall without a shadow of doubt the room is meeting a 5 star standard. It is so spacious, very cosy and nicely set up. They also include 4 complimentary water bottles by the sinks and the bed - so you never have a shortage of free bottled water. Slippers are also there at the side of your bed. Facilities The hotels is still at the early stages of opening and even one side they are still building an additional 12 rooms to the already 12 they have. I believe they will build a spa and possibly a gym in time. Do not worry though if you choose to stay here soon because the building noise cannot be heard inside the room as the current rooms are on the opposite side. The hotel offers Free WIFI for multiple devices and speed was good. This is throughout the hotel. There is a large infinity style pool with chairs all around very relaxing and decent size for laps. A pool bar exists as well. Catering is one restaurant and breakfast is included, you are given a clear menu that includes a course by course breakfast rather than a buffet. They offer any style of egg, friend rice with various kinds of meat with egg (had this and it was delicious) and fried noodles (also with any kind of meat), plus a nice fruit plate and bread basket, toast, rolls, pan au raison and pain au chocolate. All delicious. They do offer dinner but did not try it as only stayed here one night. The hotel doesn't currently have a spa yet but they do offer a massage service in room with a free 15 minutes foot or back voucher given- though I think you only get this if you have a massage. They offer various kinds on a menu but right now it is just Thai, relaxation massages- none of which really interested me for the price they are charging ($40). There is a model of Angkor Wat which is actually very impressive. Overall they haven't finished yet but so far nice facilities for what they currently have- pool looks nice and food is great. Staff Staff are just like everywhere in Cambodia - the nicest people ever. So polite, so sincere and so approachable. They make a lot of effort at this hotel such as from the driver explain the city very clearly to the restaurant staff whom are very attentive to detail. Even the reception staff will personally accompany you to the room (& they don't even want your credit card for expenses) and explain everything very clearly when room is presented. The level of enthusiasm and effort is better than most 5 star hotels I have stayed at. I certainly hope to stay again- its off the busy area but worth it. The room and staff are just exceptional. The price tag of around £50 in October really made this place great value for money but am sure it will go up once they complete everything.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Elegant Street, Tropang Treng Village | Sala Komrerk Commune, Siem Reap 17000, Cambodia
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Best Western Atlantis Hotel (Melbourne, Australia)

4 Case Rating
Location Located in one of the business districts of Melbourne close to city centre , located not far about 5 minutes walk to Sky bus which goes to Melbourne airport (RTN 32AUS). There is also Southern Cross train station, Cole supermarkets, Hungry jacks and Subway outlets all very close to hotel. To drive from MEL airport it takes around 35 minutes. Room The room was simple ,white wall decor, slightly grubby on edges but still fairly spacious. Just had no character to the ambience. But offered functionality. The bed was comfortable of medium firmness offering adequate pillows. Either side are two glass top bed side tables, one with a phone and the other an alarm clock. Light switches that are spot lights above are offered each side. This is a small sofa seat on one side and a wardrobe on the other- this includes a Ironing board plus plenty of coat hangers. A large luggage rack exists as well. Facing bed is a large TV that offered 28 DTV channels some local some American TV series. There is also a DVD player offered underneath. Next to this is a working desk also with a phone and a few AUS plug sockets. No desk light but overhead lights. In the corridor is a small mirror area with plugs - below is a empty mini bar- just sachets of milk to accompany the tea and coffee with kettle on one of the side shelves. There is also an iron there. The bathroom was of adequate size but offering very basic amenities - only x2 soaps, shampoo and conditioner. Would be nice if they offered shower gel instead. Good selection of towels though. Overall for the price the room was functional and good it just felt a bit clinical and dull. Such as no lamps etc. They could also offer better functional amenities. Facilities WIFI is free but only for 3 items up to 1000mb only - otherwise there are chargeable options. Not sure if hotel offers any business facilities. However leisure included a decent size indoor pool, dry sauna and decent sized gym - did not use any but appeared clean. Catering did not try but menu is presented in room. The last order is at 915ppm and breakfast at 1030am. They charge 3 AUS for any room service. food is all Italian pasta and appetisers, but breakfast does offer a good selection of dishes such as Egg Benedict- prices range from 8-30AUS. Parking is available at the hotel inside same building with in/out privileges at 15 AUS a day. Staff Staff explained very little detail at check-in, simply asked for passport but could of explained WIFI or offer some degree of enthusiasm with service. No facilities were mentioned and service couldn't have been more robotic and lacking in detail. Overall this was reasonably priced hotel with a pool and parking. However it has got a poor vibe and room is simply so dull than even Ibis appears more exciting. I would likely try somewhere else in Melbourne.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 300 Spencer St, Melbourne, Victoria 3000, Australia
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The L Resort Krabi (Krabi, Thailand)

4 Case Rating
Location L resort is located directly on Ao Nang beach with a street in between. From Krabi airport you can choose to have faster hotel service at 600bt or take the bus outside of arrivals for 150bt pick up/drop off outside hotel. The bus is fine , not uncomfortable. It is just takes a bit longer (over 1 hour) since it stops at other hotels enroute. The beach is literary 10metres across road. Whilst the beach is no Mauritius in terms of sea, the beach itself is lovely to walk at end of day with its scenic back drop of limestone mountains. Not a dirty beach (no boats) and is very chilled but the water is a bit brown and cloudy. The tide doesn't go out until about 1-2pm so not possible to sunbathe in morning and not a beach I would recommend for children. Also noticed some water streams from local restaurant going into sea, not sure if this is sewage so be careful. Overall Better to take day trip to Hong Island (600bt) where beach is stunning. Railay beach is also nearby at 100bt a long boat ride but they only go if there is 8 people so you may have to wait. I missed it due to bad weather. The sidewalk outside hotel directly has a Tuk Tuk stand. Its a busy street but wide walkways full of mostly tour companies, restaurants, souvenir stores with the odd pharmacy and Burger King. The hotel is about 5-10 min walk to the next beach along ,much longer (Nopparat Thara). At the other end of street is a hill where most of hotels are & mostly massage places and bars. There is an area on same beach street as hotel where lady boys on street try and force you to this area full bars, just bars didn't see anything seedy, but in my opinion it had annoying Edm music & loud so didn't stay for a drink. Be wary for light sleepers, you can hear the music especially when outside of your balcony and a thumping bass is heard lightly in room at times, even at 2am. During the day you don't really hear the street noise unless your dining which is right in front lobby facing road. Room The large Lite room with double bed was located on the 4th floor, like I think most rooms, the balcony faces the pool area. Exceptionally clean, innovative and modern room but lacking in warmth and anything Thai. All very boutique, white and purple with a cool but cold type of ambience. The double bed was actually very comfortable and slept very well. Either side are bedside tables with drawers and plug sockets - international and USB socket. One side has a very modern phone with a AV in so believe it plays music, its also Bluetooth connectable with alarm clock plus 3 plug adaptor wires , old Apple, lightning and mini USB. The master light switch is here as well. Lighting is interesting , a orange light built into bed post directly behind bed, creates a warm ambience and good for reading books. There is also a sort of blue / grey deco style lighting in ceiling again creates a whole different vibe. But overhead spot lights are also offered. Facing the bed is a large flat screen TV- it seems all are channels are the local cable network true vision. The guide is a challenge to find at back of full hotel folder - better they put it inside the remote holder. The TV though is good size with decent clarity. There is also a kind of Nespresso machine in which they include 4 complimentary pods each day. Other teas also available plus each day 2 water bottles above the mini bar & in bathroom. The mini bar only has drinks no snacks but family mart is only a few minutes walk away. If like me to put the free waters in the fridge, don't make the mistake of drinking a different water by accident unless you want to pay for it. Next to TV is a luggage box with place to put shoes below. There is also a working desk with mirror and plug sockets , quite basic but ok to work from and do say make up. A large wardrobe is offered by entrance , this has plenty of coat hangers, decent laptop size safe, iron and board, robes, x2 hotel umbrellas and some slippers.(slippers are not worth opening). The bathroom is of medium size but offers a large shower cubicle offering both rain and seperate head. Not sure if it's time of day I took (6-7pm) but found the shower to never be that warm though sink was. This was same in the free waiting room shower, room after check out- shower was freezing. The hotel offer a full set of hotel branded amenities box including shower gel, shampoo and body lotion mini bottles - don't worry if you forgot your toothbrush or razor it's all offered. In addition two beach towels as well as bathroom showers are good enough quality. The highlight of the room however is the balcony, nice comfy wooden chairs to eat out and look at the view of the pool area. In addition those that didn't bring a laptop or phone - the hotel provides a complimentary iPad with general wifi plus local information, weather and guide to hotel, very innovative initially. It be great though if they manage to do a CitizenM hotel and have iPad control TV, lighting and AC - but this iPad is just a guide and option to surf net without using Internet cafe. Most of the information in it is not that clear but web search resolves that. By 10am on my check out day (they check out at 12) they already had another guests name on it and while I was going thru menu - all areas were empty. Overall room is fairly good, AC worked well, exceptionally clean, comfortable and modern. Not very Thai authentic style but innovative and enjoyable. My complaint is that if your a light sleeper choose lower floor, on top floor I could here thumping bass from nearby clubs, that once you notice is quite annoying (buts not that loud like directly next door). To be fair I did request a high floor though. Facilities The hotels offers free open WIFI that for the most part worked very well. It just slowed down during a mega rain storm. There is a public computer in reception area as well that worked fine. Plus obviously iPads. Lesuire facilities include two pools, plus two elevated area pools sort of jacuzzi but without the function or it wasn't working. The pool is nice, not that big but ok in low season. Deck chairs are a bit grubby they could with having some towels on offer, say by pool bar, to cover the plastic sheets - rather having to go all the way back to room to get towels. They also offer a gym in which offered decent amount of equipment weights with one of each type of cardio equipment. In terms of catering there is one restaurant where breakfast and dinner is served. Breakfast was ok, they have some Thai dishes but also an egg station & good standard of breads and fruits. As others noted the fruit juice is naff in terms of quality. I tried dinner since the hotel & room service since the hotel offers 20% discount (perhaps a low season thing). Food was well presented but compared to other Ao Nang restaurants lacking in flavour - a spicy dish is not very spicy at all (highly recommend the Fisherman bar /restaurant at end of beach better value for money, amazing ambience watching waves crash, and fish is delicious). There is also a pool bar but wasn't in operation on my visit - perhaps due to low season in early October. The hotel does offer a lounge room as an alternative complimentary option for guests checking out later where this is not available. Nice option to have this room, which has sofas, TV and a shower and they will stow your luggage. There is also a tour desk at hotel but it's hardly worth it- they charge for example - Hong island tour 1500bt and you can walk 15 metres and tour office will charge 600bt.(All trips are the same just different tour operators) i asked about difference , told none with staff basically breaking and saying I was better off buying tour outside. Some other guests also commented on this when I did the tour. If they are not planning to be competitive then they might as well not offer a tour desk. Staff didn't seem too enthusiastic about it. They also offer moped for 250bt, again it's cheaper only slightly outside but hopefully the L uses reputable companies. They also play music thru the corridors very much cafe del mar type chill out music, it is quite a nice touch to the ambience. Staff Staff at hotel were some of the most sincere I have experienced in Thailand and this is after visiting 70% of the country and staying in a lot of variation of hotels. They naturally make you feel welcome and are somewhat helpful with any questions. Staff are reactive rather than proactive , meaning if you say hi they will respond but not before. Overall they were nice enough but the room was the strength. They don't go out their way even as saying so much as happy birthday. I liked the L resort because it's super clean, comfortable and modern. Value for money though is not that great, it's not really a resort but a boutique hotel, they charge same fees meaning it's slightly overrated for price. Next time I would rather stay more traditional Thai place, say the Krabi resort nearby which has its own garden with deck chairs facing the sea. L is all about location.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 31 Moo 2, Ao Nang Beach, Ao Nang, Krabi Town 81000, Thailand
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Hotel La Reine (Eindhoven, Netherlands)

3 Case Rating
Location Located within s short walking distance of city centre (5 minutes) where shops, bars and restaurant even next door to hotel.Though they advertise self parking, its a public car park about 5 minutes walk away at €4.50 all day until 9pm- 9am when its free. It is quite open and not really near the hotel so when you have a lot of baggage its a bit of hassle unless you park very close for a few minutes but the streets are resident zone parking. So be quick. Room Room is quite a simple but is an interesting Dutch hotel room with a lot of character to it. The proud Dutch orange fabric head board radiates the kitsch vibe in the room above two twin beds placed together. The room though had a relaxing ambience. Partly because of the overhead hanging light that has slated wooden lamp which radiates this lines of light round sort of like a sick ball but with lines. The bed was of adequate comfort, prefer not to have two beds together as essentially it is a single bed but I slept ok. Each side of the bed had convenient plug sockets & a small ball shaped lamps again creating this relaxing 1970's vibe. One side had a telephone but its not for outgoing calls only reception to get hold of you. Thick brown curtains and a dark wooden desk is offered that is adequate for working. Kettles also presented there with a bowl of teas and coffee. A convenient luggage rack and tall mirror is offered to the side of desk. Above is the TV with over 40 channels all satellite that included Dutch, International cable channels that are in English plus French channel TV monde. There is a thin tall wardrobe in the room with a small safe inside, good for phone but not for small laptops, coat hangers and spare pillow is also in there. The bathroom is entered thru wooden sliding doors on one side of bed, quite small with open shower- offering both rain and separate shower head. Amenities are the absolute minimum with two dispensers for combined Hair/Body/hands both at sink and in shower. its a push dispenser and quite annoying as the room I had the lid kept falling of. Overall the disappointing aspect of the hotel as even the towels are small. Overall it is a relaxing room quite cosy and feels slightly 1960 - 70's but re-birth furniture not from that time. Large windows are offered and offers good natural light and view since I was on the top (4th) floor. Facilities The hotel does not offer parking but they do advise at a public car park 5 minutes walk away. Free WIFI in which worked well for multiple devices. There is a vending machine by the reception for chocolates and drinks. I was offered breakfast at 12 Euro for buffet at their sister hotel a block away but did not try it. Staff Only met one staff, a very nice lady whom was very clear about where to park and where to walk into city centre. Every times came in was greeted, didn't meet any other staff but she presented a good standard of staff service welcoming and efficient. She even offered help me with my bags which was very kind but I was ok. Overall a nicely positioned hotel for Eindhoven with good value for money if you just want a simple but interesting room with a unique ambience and not concerned about other facilities. I would stay here again.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Wilhelminaplein 3, 5611HE Eindhoven, The Netherlands
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Days Hotel & Suites Hillsun (Chongqing, China)

3 Case Rating
Location Hotel is located about 5 min walk or a few minutes by car from Chongqing airport- it's right opposite the hotel. The hotel is in a busy area, right next to hotel is a star bucks but also a large mall in which includes the likes of Walmart and Burger King plus many Chinese restaurants. About 5 minutes walk away is the stunning Bijan park , a lake with a traditional Chinese tower that you can go up, boats you can hire and a museum. A walk around takes about 40 minutes. Plenty of banks, shops and some massage places and pharmacies so location is fairly good if you want to avoid down town area. Which I am told is about 45 min - 1 hour drive away. Room The room on the 9th floor (only floor that is non-smoking) was of good size, very grand typical Chinese luxury decor such as gold fabric headboard and flower imprinted carpet. The room offered a large and very comfortable double bed, not a king but sufficient for a couple. Either side are bed side tables offering lamps that had a dimmer switch plus above ceiling lights for each side - good for reading. A classical clock is offered and telephone with pad. Facing the bed is a wide screen TV that offers 60 channels of which looking at guide 8 are non- Chinese. However BBC did not work and discovery / HBO kept freezing, so basically don't rely on TV if your not Chinese. Below the TV is a cabinet that offers the free mini bar - a few beers, soft drinks like 7up and Pepsi & water. In the corridor leading to room is another cabinet that offers beef jerky , potato chip, nuts and cards with a chargeable list, so whilst they promote a free mini bar, they are only referring to drinks. Above these snacks is a kettle with days hotel tea bags and Nescafé coffee sachets. Some digital luggage scales are also offered to the side. The wardrobe is right by the door and includes sufficient amount of coat hangers, robes , ironing board and slippers. A decent sized laptop size safe is offered, plus a shoe polishing service. Back in the main bedroom a glass top working desk is offered with a comfortable leather chair. International socket and LAN cable plus a lamp and phone. Decent space to work from. The room also offers a small sofa and glass table with a plant. Very large windows offering good natural light but not double glazed so you can hear some of airport noise but not significantly. The bathroom is of adequate size for one person offering both a bath tub (with TV at front - that didn't work) shower cubicle. This has option of automatic venetian blinds to main room. There is a Japanese wash let toilet - all well automated with a handy telephone next to it. Full drawer of amenities plus mini bottle of body lotion, bath foam, shampoo & conditioner - days hotel branded. Overall clean with marble design. Whilst the room is a clean, comfortable and functional product. The weakness I found is the digital AC. It's hard to use, I found the room cold when on even when upping the temperature (which didn't seem to work well) or hot when off (was here in September). The annoying thing is it is quite noisy that and the non double glazing will make some difficulty for light sleepers. Facilities The hotels offers free unsecure wifi hotel wide for multiple devices. VPN worked fine if say you need to use gmail or Facebook. There is a business centre with a few computers that is staffed. The Windows computers didn't work when I attempted to use them. The hotel does Leisure facilities include a gym , adequate equipment, a medium sized indoor pool that you must wear a shower cap- never used it so cannot comment on water. There is also a night club called Mirage- but never visited it. There is also a SPA but was closed when I was there due to Chinese holiday. Pool table is offered near the leisure facilities. Catering facilities include a buffet where breakfast is held. It's ok in terms of selection but quality of food was disappointing. There is also a piano bar that offers drink and food - both western & Chinese plus 24 hours room service. Used this twice, wood oven pizza tastes like the microwaveable kind you find in the west. Burger was ok but staff don't speak much English so can be a challenge explaining that you don't want say onions. Next door to hotel is Starbucks. Parking is also offered on lower levels. Staff Staff are as usual in premium hotels main land China really don't speak English very well. Only one could at reception. However they do make an effort overall and are not rude. Overall the room was comfortable it just has a poor level of maintenance with TV's plus AC was an issue. Also if your a light sleeper bring ear plugs.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 18 King Mall, Jiangbei District, Chongqing 401120, China
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Shangri La Barr Al Jissah Resort & Spa-Al Husn (Muscat, Oman)

“6
Location Shangri-La Barr Al Jissah resort is located 45 minutes drive from Muscat Seeb Airport. If your looking to save on expenses, Its worth hiring a car as its overall less expensive than a one way taxi. The roads in Muscat area are of a very good standard & gives you opportunity to explore the mountains & deserts if you decide to leave the resort. Parking is done by staff for you. The location is very idyllic with the coastline bordering the mountain range. The resort consists of three hotels all part of the Shangri-La’s Barr Al Jissah Resort. Al Waha Resort is the less expensive more family orientated resort (full of children but great facilities for them), Al Bandar is an more up market business hotel and lastly, the hotel I am reviewing Al Husn is their most premium product. Various staff describe it as the VIP hotel when I asked what differed to the others. This is because of the exclusive facilities for Al Husn guests only. In short this is the most premium product of the resort and where I was told Sultans and other Royalty have stayed at. Room The room I stayed at was perfectly positioned facing the bay of hotels of the main beach. Very spacious 6 star standard of room from the exceptional attention to detail in creating a luxurious Arabic ambience with decor that includes a detailed classical thick but soft carpet, wooden detailed crafted walls and gold taps,switches and plugs. It feels cosy, glamours, a palace feel thanks to the luxury furnishings, wall designs and lighting . Artistic Omani framed pictures & photos enhance this ambience. The room is large with a long full mirrored corridor from entrance leading to very spacious bedroom. Large comfortable bed with clean white Egyptian standard of cotton bedding. Spacious, decorative with soft pillows. Either side is marble top built in bed side tables, both offering drawers with the one having a phone & a classic leather framed clock and nearby plug sockets. The highlight however is seen above both of the bed side tables; unique lanterns hanging overhead in creating the distinctive Shangri-La mellow Asian feel to the lighting, full room switches conveniently below. The back wall of the bed has an original artistic detailed wooden facade with a back white light relaxing and mellow. The craft design is consistent in other areas of the room such as the back wall behind the glass top desk that faces the bed. This is accompanied by an upright but comforatble burgundy leather chair. A large antique looking mirror above additional plug sockets, telephone, small nesexpresso machine plus drawers containing a hair dryer & handy plug adaptor. The table also contains a bose blue tooth speaker system- portable and connects to all blue tooth devices. Both sides of this large desk are small oval art deco lamps, again creating warm mood to further enhance the cosiness. A silver suit hanger that also holds cufflinks stands nearby. The room has two options of seating, a small classic sofa for two people that faces the TV. A glass top finish wooden coffee table plus a large classical velvet chair facing it. I was presented with some fruit and sweet snacks on top. To the left is a small wooden cabinet that contains the free mini bar- this include a collection of canned soft drinks, juices, perrier water and Budweiser and even some sweet & savoury snacks - all complimentary, replenished every day included in room rate. Generous sized Bombay Sapphire, JW Waker & absolute vodka is also available at a price. The cabinet also contain a kettle for making tea and the expresso capsules. Nice glass ware and mugs are also offered. Sony flat screen TV of decent size and clear clarity offers a generous 140 channels with convenient TV guide with programs from literally all over the world including news to movies channels and everything else. Beyond the thick black out curtains is a decent sized balcony, deep and private from neighbours offering both a small sofa with soft pillows a glass table with chairs for smokers. My room 1113 offered an impressive view of the main beach displaying the other hotels and sandy mountains in the back ground. Very nice for sunrise & general view of the resort. Great for relaxing & getting out of the sun. The bathroom is directly located by the entrance and is very spacious offering a complete marble finish to walls and floor with gold faucet taps in all areas. A large bath with window into main bedroom is present like in Asia but the Shangri-La offers sliding wooden doors for privacy when needed. Relaxing scented bath salts are offered in an artistic Arabian pot. There is a closed shower cubicle with both overhead rain and separate head's - all classical design & exceptionally clean. Toilet in opposite room with bidet- again gold faucets. A volume switch for the TV exist if you wish to listen while in bathroom. Amenities offered are extensive and generous that include L’Occitane branded Jasmin & Bergamote Shower gel bottles, shampoo, and conditioner, body milk and even Colgate total mouthwash. There is the standard full set of amenities such as dental kits, shavers, vanity sets, combs etc by Shangri-La. Another classical but glass clock is also on the spacious sink area. 4 water bottles are provided. Within bathroom is an inlet side room area with a convenient large luggage rack shelf. Staff have prepared your bags before you even arrive in there- its that efficient. There open wardrobe above has plenty of coat hangers and it also offers an iron, iron board, plus a laptop compatible safe and complimentary comfortable Shangri-La branded flip flops and slippers- so don't worry if your forget them. As standard branded robes are also offered. As I express such detail, i feels like your are in an Arabian palace guest room, soft classical carpet, cosy ambience and honestly in the many rooms I have stayed at, the Al Husn room had nothing you could fault. I really enjoyed just relaxing before retiring to sleep by just having the mellow lights on and absorbing the decor. Facilities There are way too many facilities to mention since this hotel covers all of the complex. However Al Husn guest's have exclusivity & benefits in addition to use of the whole Shangri-La Resort of three hotels. The main noticeable aspect of these is that its has a child-free policy to keep in line the luxurious ambient atmosphere. The other two especially Al Waha is full of children with busy pools and kids running everywhere. The Al Husn avoids this with the child-free policy at its private beach & the infinity pool that offers splendid views of the coast below. Jacuzzi's palm tree each side with soft comfortable sun loungers that face the ocean- the other hotels have very busy pools full of children but Al Husn is quiet and relaxing with plenty of space at both beach and pool to have your own privacy, in contrast to how busy the lawn of the main beach of the other two hotels was. The private beach you can walk down (5-10 minutes) or staff will happily drive you down with a golf cart. This beach is much nicer than the main beach of the other two hotels, positioned much more intimately between the rocks and cliffs, the sandy beach has many sun loungers that face two sides- one side offers a view of the large bay where the local marina of Yachts is nearby and where you can see the stunning sunset over the mountains behind. Beach staff offer canoes and other equipment for your convenience. Plus cold refreshing mist, bottled water and cold towels. There is also a beach bar in this area. Its is great for photos since one of the rocks that sticks out has a nice hole in it that boats stream thru. Sunset is mesmerising plus the sea seemed less wild in this area. There is a 24 hours gym - well equipped with weights and cardio, quite small but staffed readily there handing out towels and cold water bottles. A library exists with both apple and windows computers with printer plus off course comfortable arm chairs with plenty of shelves of interesting books of all kinds. Great place to rest and read especially in the main heat of the day time sun. In terms of catering there are two restaurants (at Al Husn) one of which offers the complimentary afternoon tea, enjoyable small selection of mini scones, sandwiches and cakes- very British with a large selection of teas offered from the proactive staff. This is also where the buffet and ala carte breakfast is served. An excellent offering of menu dishes with fresh international and Arabian choices plus a buffet full of delicious breads,fruits, meats and cheeses. I was impressed with my Salmon on Scrambled egg and Beef tenderloin. Another restaurant nearby is the most premium fine dining of all the 10+ catering facilities across the whole complex- I did not try this so cannot comment. Both areas have indoor and outdoor seating. There is also a complimentary pre-dinner glass of wine of mixed liquor drinks offered between 6-7. The Al Husn has beautiful decor both in lobby lounges and nice carpeted corridors scented with what I belief to be frankincense. There is also a Omani Coffeee and date station that door staff are ready to offer you upon arrival, in addition to the delicious tropical juice drink. Since there are so many facilities on sight of the whole complex, please look at picture of map but some items to mention in main areas (at the other hotels) include a lazy river (moving river) where you sit on lidos that carry you along between the other hotels- quite fun. Tennis court, SPA, Kids area, Volley ball and multiple water sports like banana boat and snorkelling plus a diving centre is also on site. Large selection of catering outlets across the whole site both Arabic and International foods. There is also an Art gallery, shops, outdoor Shisha/Hooka lounge, Mini Golf,and excursions amongst others. There is even a daily return transfer service to various sights in Muscat. A unique highlight though is Turtle beach where around late afternoon if your lucky, small turtles come to the beach in a small cove in an area of the resort close to Al Husn side. Its a 5 star resort with no reason to leave, full of activities but the Al-Husn goes further in fitting the 6 star standard with its additional facilities and attention to detail from both the product and staff service. Staff Staff are exceptional. I was welcomed upon arrival by with an authentic Omani Uniformed door man, dressed with the local traditional sword, ready to park my car, offer you a date and the Arabic local coffee available in the lobby. With bags taken and automatically delivered to your room while your checking in. A delicious welcome drink and refreshing cold towel with eager reception staff ready to personally accompany you to your room and explain the facilities and what the Al-Husn offers very clearly. Staff at afternoon tea are sincere and professional in their efforts to ensure your needs. This is also the case with the friendly staff down by the beach and even when visiting the main resort, staff in all areas are very attentive to the presence of the guest, consistently acknowledging you in a friendly manner with eye contact and a smile regardless which hotel you are at. In the evening I spent some time at the Shisha place to relax and look at the stars and the staff there were easily approachable and chatty noticing I was on my own. I walked around the others in the evening and daytime and the main difference is simply not the staff but atmosphere of the guests, the others two hotels are just very busy with lots of children. Overall the Al-Husn is very impressive product that I certainly feel is worth upgrading especially if your on a honeymoon or prefer a relaxing environment. A place that leaves a lasting impression of experiencing the true Omani Hospitality together with room decor comparable to an Arabian Palace. I hope to return here soon to experience more, since I was only there 24 hours.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Al Jissah Street, Qantab, Muscat, 100, Oman
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Tune Hotel KLIA 2 (Sepang, Malaysia)

3 Case Rating
Location Tune is quite a hassle to find when in you are land after 22 hours of flying in KL main terminal. Since the Tune is located in KLIA 2 , the terminal where the low cost carriers leave from and this hotel is part of Air Asia. To get there if your coming in on a standard airline at KL terminal 1, you need to pay 5 Ringits for return ticket by train that runs every 15-20 minutes but takes only 3 minutes to get to KLIA2. Then it took me much time to figure out how to get to level 1, but once there you have a 5 minute covered walk to hotel. As your right by airport plus 7/11 is literally next door as is a cafe. To get food is no issue. If you do return the 5 minute walk to the airport , there are many places to eat. There are many places to eat, mostky fast food but all kinds & places to shop like H&M as well as including pharmacies etc. Room Room first impression can only be described as Air Asia without the beautiful cabin crew to look at. Very red, white badly painted tired looking walls. Scrapes here and there & a sense a million people have stayed in the same room before you. However value for money is good especially for Air Asia flights & other low cost airlines as your on the door stop of the terminal. To be fair it did have some degree of functionality. The large bed was adequately comfortable a bit firm but did offer a adequate simple workable bed side desk with international plug- easy to do work. Other side is a bedside table with a laptop size safe inside. A fan is available overhead as is AC digitally controlled by key card slot at door. TV Faces you but no guide There are 18 channels, local , Chinese, News like BBC, National Geographic etc- all worked well and a jazz music radio channel is also offered. There is a open hanging wardrobe with about 5 coat hangers, with a fold out luggage rack below. Decor is very plane as well as large mirror above bed and by door. The bathroom is very small- offering a open shower cubicle with Tune branded shampoo and soap only , plus some quite thin towels. Overall the room was well used and tired. I had to change rooms initially as first one stank of smoke despite non smoking and 2nd one the light bulb didn't work in bathroom, but staff did change it. In terms of value for money- for Europeans this is the IBIS version of Asia but just not as well thought out, the Tune feels like crush attempt at creating a factory of rooms with bad paint jobs and lacks of maintenance. Facilities They offer free WIFI for 2 devices only, it was at times fast and other times very slow. Next door is a cafe and there is also a 7/11 within the building for your conveniences. The lobby has much seating. I don't think they offer any other facilities since no signage or information to indicate otherwise. The lifts are also painfully slow to wait since so many people stay here. Staff Staff were kind enough to resolve issues I experienced but failed to wake me after numerous requests for a wake up call. They do this by knocking on door, but luckily i actually woke up naturally when I was suppose to- since no clock or phone is in room. Check-in/check out though was smooth. Overall if I was staying between flights and flying into the normal Terminal 1- where all scheduled airlines fly to then I wouldn't stay at Tune. Tune is for Air Asia passengers or those using Terminal 2. When it states 15 minutes from airport on hotels.com when in reality it means from Terminal 2, which the majority of overnight passengers would not be using- therefore it is quite a hassle and somewhere i wouldn't choose to stay again unless i had to use Air Asia between flights.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Jln Klia 2/2, 64000 Klia, Selangor, Malaysia
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Cotton Bay Hotel (Pointe Cotton, Mauritius)

3 Case Rating
Location Cotton Bay is located on the east coast about 30 minute drive from Rodrigues airport. They offer a free shuttle based on flight times of Air Mauritius. Within area is a public beach which is well known for its octopus fishing, though a lot of other areas are also noted for this. There is a small hut with snacks etc by the public beach. For all major sight other popular beaches it's no more than 20-30 minutes by scooter as its a small island, most of the road are very well developed. Room My room which seemed to be the closest to the pool and main area is a spacious room, 3 star resort room (of Indian Ocean standards) standard but could do with some improvements. The bed is very large but quite firm- not that uncomfortable but not exactly soft. Each side are wooden bedside tables but no drawers. Lamps are on top & they are the main source of lighting, since the ceiling just offers a ceiling fan- making the room quite dark overall. One of the side tables has controls for the hallway light and the fan but to have a plug by the bed requires unplugging the lamps. There is a small straw sofa which is basically good for placing your bag on, since it only faces the bed - not the TV. The room also offers a dressing table/working desk with 2 UK plugs and 2 Euro. The chair is just a straw stool so ok for make up but not really for any length of time, such as working on a computer (then again this resort is not a business hotel). The desk drawers offers a bunch of candle sticks but no holders, so not functional unless you stick them to their desk, in which I am sure the hotel don't encourage (covering everywhere with wax). There is a pointless fold up luggage rack that the straps are broken, not sure why they don't remove it or repair it since it look bad. To the side of the bed at the beginning of the hallway is a flat screen TV, but no guide is offered. 8 channels, of all sorts, some very grainy picture, all but one is in French, BBC news though it has no sound when other channels did (an ongoing issue I am told by the management) . Above the TV, in a badly thought out position is a kettle with free teas and coffee but no bottle water, why it is above the TV and electronics makes no sense since surely it's a health and safety issue incas you spill the kettle and there is plenty of room on the desk. Below was an empty mini bar filled on request. Two large wardrobes one with umbrella & (shocking for resort) only 4 clothes hangers are offered. They offer no slippers or flip flops, or even robes - first I have seen at a beach resort which even 2 star ones do in Asia. Small bathroom is offered with a shower only, worked fine, only two towels one big one large and mini bottles of hotel branded shower gel, shampoo and body lotion only, no dental kit, annoying because I lost my tooth brush thinking a resort might offer one but only if if you buy. There is a patio outside with two straw chairs and table - the highlight of the room. Overall for the price they charge (200plus euros a night) and it is the number 2 hotel on the island, I'm afraid to say in my experience of resorts and beach, it was shockingly disappointing in how badly thought out everything is and lack of basic things like a safe and one free bottled water at the least. The broken luggage rack on display really makes the hotel look even worse, plus no guide to anything- TV, facilities, nothing. Hotel rooms I have stayed at In Reunion and Mauritius offer at flip flops and the Reunion one was only 2 star small hotel. Cotton bay should get their act together and consider the degrading standard of room but perhaps they are either broke or just don't care to fix these issues. It's seems like they are complacent being one of the first resorts. You can also hear the TV in the adjoining rooms and guest chatting, lucky didn't have any annoying 'noises' but the room 102 (the receptionist room) had constant stream of phones ringing thru the evening which as you trying to get to sleep became annoying. Facilities The hotel offers free wifi at the bar and reception only, it is very slow and painful but this is Rodrigues in general and not the hotels fault, though I do think a resort should have wifi across the board (such as in rooms) since even 10 metres from the lobby it won't pick it up. Especially considering how much it costs. The hotel offers a large pool full of sand but seemed ok very central to the hotel. With bar opposite and restaurant and lounge room which turns into a club at about 9-11pm playing local and international music like your at a 1990's wedding. The restaurant offers a buffet service which was fairly basic run of the mill, overall Mauritius suffers from bad food at resorts when at buffets but the barbecue fish was nice on the night I stayed. They have a guy waking around playing an accordion. I think it differs every night. There is a shop that sells some souvenirs including a map of the island at 200 rupiah in which seemed a very cheap that the hotel don't offer a free map anyway- similarly a postcard of the hotel, you even have to pay for. There is one computer to connect to Internet Windows only but is still painfully slow despite LAN connection. The hotel is right on the beach, outside room is a nice kind of garden of Aloe Vera plants and a few cabanas to sit in. They have plenty of deck chairs around the pool in which were comfortable so long mattress are on them. The ones on the beach are horrendous almost left angle design offering zero comfort but the odd upright chair is ok. However I noticed these on all the beaches i visited in Mauritius so must be public, it seems though worldwide the chairs of Mauritius including the airlines are some of the most uncomfortable I have experienced in the world. They have a boat house that advises on sea- subs diving and free snorkel hire, but when i went you are not allowed in the sea after morning due to its high tide. They do rent out snorkels, and advice of scuba and snorkelling trips plus there is a concierge desk for tours in which staff are very informative of. They also rent out scooters at 800 rupiah for day only (not 24 hours) and 4x4 at 1600 which staff try and push but I found the scooter fun to drive over this hilly mountain making stopping for the fantastic views easier to as the roads are a acceptable, even the ones with pot holes down lanes etc. There is a kids play area and SPA in which offers a sauna and steam room but you must book to use. Massages are also offered close to 2000 rupiah. I didn't see these facilities. It's again odd they offer those but not a gym. Overall the facilities are ok but dated in general its- there is no promotion of their facilities or guides so its hard to find out. Plus they don't seem to provide much in the way of entertainment other than the evening disco. I mean like most resorts such as day trips etc or things included in your package. Staff Staff here are actually much nicer and more warmer service orientated that you find on the mauritus island. Overall they were the strength of the hotel, easy to chat to but they do try and get as much money out of you as possible with excursions and car hire etc.. but that is Mauritius in general. Overall this hotel was paid for me but looking at the prices it is well over charged for what you get- especially the standard of the room. I mean the price is more than say a Shangri La in Oman but this is a 3 star hotel. The staff are nice and the location is really relaxing especially at night. Rodrigues is likely not a competitive market for hotels so a degree of complacency exists but hopefully cotton bay will reagin its former glory to the top spot with some work on the rooms and details of the facilities.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Pointe Cotton, Rodrigues Is, Mauritius
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Capsule Hotel Rex Inn (Kawasaki, Japan)

“2
Location This capsule hotel is located very central to the city of Kawasaki entertainment area - many pachinko places (the Japanese version of fruit machines), bars and restaurants plus across the road is a huge mall. From HND airport it takes about 15 minutes on the Keikyu Main Line, if direct. The station is Keikyū Kawasaki Station in which is about 10 minutes or so walk from the capsule hotel. As you exit into Kawasaki, you come out by a taxi stand, cross the main road and walk right for about 500 metres you will find it. The hotel is opposite a hospital if you need to ask for directions. Capsule This was my first experience in staying in a plastic capsule, mine did not have a TV but a fan. This I thought is a good idea as i can't sleep if i am too hot, but when the shutter is down it simply circulates the warm air because of lack of ventilation, though a very small and weak AC vent. In terms of space there is a small side table on one side of the wall, ideal only for a phone or small book. There is also a plug socket right next to your head! Plus a unit for dimming light and alarm clock radio. Since capsules are not allowed to be locked there is a small wooden shutter to pull down for privacy but even with fan on I felt very hot. The bedding is quite hard and the pillow was unusually hard, as it was a traditional Japanese rice pillow. My capsule was on the top row, with small steps to get down between capsules. Going to the toilet in the middle of the night is quite a challenge since it is hard to see the steps and jumping down would be noisy; likely to wake other guests. The system at the hotel works that you leave your luggage in a locker two floors up, they provide towels for the spa and a t-shirt & shorts as pyjamas. Be wary the lockers are quite small so my bag, which is the largest you can use for carry on, was hard to fit in. You cannot leave items inside your capsule unattended since they are not lockable and to avoid repeating journeys you should grab what you need with you for sleeping in one shot. I brought my laptop in the aim to do some work but it simply is too uncomfortable to use with the size of the capsule - it was ok to sleep with laptop on side against wall but I wouldn't recommending bringing much. I am not claustrophobic but definitely don't go if you are. My other advice is to bring ear plugs but if not, the hotel does sell them in the lobby shop. My whole floor of 30+ capsules seemed full and some loud snoring can make it hard to sleep. Though its excellent value for money the sleep comfort factor was not great, I simply felt too hot after about 5 hours of sleep and even after opening the shutters felt hot but it was an experience that needed to be done. Facilities The hotel offers free WIFI that worked in most places of the hotel. On every floor of the 8 storey building is a small room with sofa and TV and ever other floor has a dedicated well ventilated smoking room. The locker room have Pachinko machines (fruit machines) plus massage chairs and even washing and drying machines. Each floor also has a toilet with 2-3 washlets but for showers, its all very communal on the top floor at the traditional Japanese spa. There is a hot dry sauna with a TV inside, three pools, one freezing, great after the sauna, and others are hot with one of the two outside. For new comer westerners, be aware its all very naturist. There are many sinks around the room with showers and small seats, which offer free toothbrushes and razors, shaving gel and full large bottle of shampoo, conditioner and liquid soap. On one of the floors is a cafe that serves simple Japanese food plus vending machines. On the same room are a line of reclinable chairs in front of TV's for relaxing after a hot sauna and an area with desks to work from with a mini library, mostly manga. On the ground floor pre-reception are shoe lockers since you cannot bring your own shoes in, resulting in everyone walking around bare foot or in their own slippers. There is a small snack shop as well as items like ear plugs. Staff The staff are polite enough though they don't speak much English. The Rex Inn is really for Japanese business men sleeping off a hangover or staying at a cheaper place. Its not that foreigner friendly, there is no guide or much information given when checking in. I did feel a bit alien here since I seemed to be the only non-Japanese. However considering the guests are all in close proximity, no-one talks to each other so I guess this is cultural. However, for £22 it was very reasonable and alongside the spa offered good value for money. I doubt I will stay at here again if I was in need of a decent rest.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 6-8 Ogawacho, Kawasaki-ku, Kawasaki 210-0023, Kanagawa
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Meitetsu Inn Hamamatsucho (Tokyo, Japan)

4 Case Rating
Location The hotel is located down a side street in the Daimon area of Tokyo. Quite easy to find from Daimon station around 5 minutes walk away. The area is fairly good place to be in Tokyo, many bars, restaurants and shops nearby plus the impressive Tokyo tower is 15 minutes walk away which is close to an interesting temple called Zoijoji. Room The smallish room was the most modern & innovative I've stayed at so far in Tokyo. A very comfortable twin bed, slumberland branded with two pillows one of which had some kind of rice seeds. Slept well. To the side of the bed is convenient switch to control the light including a dial dinner option. There is a desk below with a large safe , small fridge & cupboard with a kettle inside. There is an impressive tablet on the counter top that offers a menu of the hotel guide, local area guide - such as restaurants, attractions all very helpful. Plus a entertainment guide with a you tube for music, cartons, even mediation videos. Overall very helpful. There is also a very helpful plug that offers every kind of adaptor for charging your phones or tablets, everything from iPhone, Samsung, Blackberry and Nokia etc. The desks had two US plugs and a phone with a large mirror and comfortable circular chair for working. At the end of the bed there is a large TV - though no guide is offered and therefore TV was only in Japanese, however Netflix is offered at a charge. The room offers a trouser press, slippers and open wardrobe. The bathroom has the standard combined shower & bath. Shower gel, shampoo & conditioner in large bottles. A razor, toothbrush, comb & body towel? Plus a shower toilet is offered. In addition the room offers some kind of air humidifier/purifier not entirely sure what it was but looked innovative. Overall a clean and comfortable room with nice window modern decor and has a degree of being cosy though it is small. Facilities The hotels offers free WIFI which worked fast on my macbook but kept dropping on my iPhone. There is a 24 hour family mart adjoined to the hotel but no other facilities are offered. Staff Staff spoke some English and were efficient with check-in as requested offering me a room on high floor. They also gave me a umbrella to borrow to walk to Tokyo Tower during the rain. Overall a decent hotel in a good location with a clean cosy room and free WIFI.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 1-19-14 Hamamatsucho, Minato 105-0013, Tokyo Prefecture, Japan
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Narita Excel Hotel (Tokyu, Japan)

4 Case Rating
Location Hotel is located near all major hotels off the main road to Narita airport. There is a coach every 30 min - 1 hour (depending on time of day) back & forth from airport. The hotel claims to be 30 minutes walk to the town of Narita, though a shuttle bus to the town is offers but unsure of frequency. It is a little too far to walk after a long flight. Within vicinity though is a 7/11 convenience store around 10 minutes from the hotel, if like me you awoke after 10pm and are in need of food, this was handy as only food option since all catering outlets are closed after about 10:30pm. Room My room was located in annex building on the top (11th floor). It offered a great view of Narita airport runway in the distance. The room offered a small double bed which was soft and comfortable but no pillow menu. Next to bed is the typical 80's switch alarm clock but also controls of light switch. There is also a two but small person sofa and table. Facing the bed is a luggage rack, a wooden desk with mirror and large TV that offers some English channels such as fox new, BBC and CNN in addition to local channels. A DVD player is also offered. Below is a small refrigerator but small was offered but empty and a Japanese digital kettle. In corridor is an open wardrobe with about six coat hangers plus slippers & pyjamas are offered as amenities. There is also an air purifier unit and digital AC is offered but I preferred the Windows slightly open. The bathroom is standard small Japanese style but with a dated bidet and deep small bath shower combo. Large bottle amenities are offered with shampoo, conditioner, shower gel. No body lotion so bring your own if you have a long flight & tend to dry out. There is a basket though with dental, shaver, hair brush, shower cap & vanity kits offered. Plus a hair dryer. Generally the room was comfortable and more international standard than some other if the Japanese brands. Facilities The hotel is 4.5 star hotel in terms of facilities. 4.5 star because it's not in particular of a 5 star standard. Catering includes 3 outlets: a general restaurant, Japanese dining and Chinese dining. All of which are closed by 10pm. There is though a lounge bar in which is open until 1130pm. Room service is also available but a fairly small menu is offered and is only until 11pm Leisure facilities are fairly good though simple. They offer a good long indoor pool that is great for laps. There is also an outdoor pool in which is more for cooling down when the daytime is hot than for exercise. There is a gym of mostly cardio equipment but adequate equipment is offered. A tennis court was also noticed. In addition is a typical and separate male and female Japanese sauna which also offers cooling pools- quite a nice facility with chairs to relax after the hot sauna and washing amenities such as mirror tables to leave all refreshed etc. Other facilities include some chargeable foot and massage chairs plus a massage spa that offered various Hawaiian lomi lomi massage types. A nice Japanese garden is also on site, quite nice for a short walk thru. A small shop is offered and a flower shop plus a bridal banquet salon ,in addition some vending machines exist. In terms of business facilities, there are various banquet halls though more aimed towards wedding it seems than conferences plus a very small business centre that offers two windows based computers and a printer- all chargeable at 100 Yen for 10 minutes. Since no smoking is unusually not allowed outside on site premise, they offer an inside smoking room which was well ventilated but no seating. Staff Staff as always in Japan are very efficient. Check in/out was fast and as I made a request thru hotels.com - the top floor room was offered. This hotels takes special requests seriously. I did loose my iPhone cable on the flight and asked if I could borrow one with leaving my passport or credit as deposit but hotel were very reluctant though they will take phone and charge it for you. Overall this hotel appears to be an air crew hotel plus airlines use for passengers to stay following flight disturbances. This Japanese hotel has good facilities and room was spacious when comparison to equivalent Japanese though not quite the comfort of the nearby Ramada. Though saying that it is good value for catching flights at Narita. One criticism for an international airport is lack of food options when waking up late since everyone is jet lagged and sleeps at different times, room service should be 24 hours. They seem to keep the restaurant open for disrupted airline passengers but not for full paying guests.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 31 Oyama, Narita 286-0131, Chiba Prefecture, Tokyu, Japan
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Paradise Bay Resort (Oahu, Hawaii)

3 Case Rating
Location Hotel is located in the Kahaluu Bay Area. It is around 40 minutes drive from HNL airport and around 45-1hr drive from Wakiki. It is just located of the Kamehameha highway which is the main road up to the north shore where in my opinion are the best beaches in Oahu. Nearby around 10 min drive is a the town of Kahaluu where you will find shopping outlets such as of Macy, Sears, etc. The hotel is located on a lagoon that is not a beach and low non-moving water so for beaches you will need a car. However the location is very idyllic and relaxing. Room The room was basically a one bedroom apartment offering three rooms plus a balcony with seating. The living room offers a large sofa, old wooden style but comfortable with a lounge glass table plus a high table with stools presumably for dining. On top they offer a free large bottle of water - but don't take it home otherwise it will cost you $25. However they also offer a complimentary eco friendly branded bag, perfect for the beach. Plus delicious Hawaiian macadamia nut chocolates plus large decaf and regular coffee but no tea. The room offers a large wooden TV cabinet with a medium sized TV offering time warner cable. There is a large wardrobe with an ironing board, iron and huge set of drawers. There is an overhead fan and the room is dimly lit giving a romantic feel for both dining & relaxing on the sofa. The next smallish room is a full functional kitchen offering electric stoves, microwave, coffee machine, toaster and medium size refrigerator. All with pans and plenty tableware/cutlery for 4 people. The bedroom is spacious offering a soft and comfortable king size bed with clean soft linen. Bed side drawers & lamp on each side, one with a alarm clock that offers the old style iPhone/iPod plug, which I doubt is used much. There is no phone in the room or TV. Another large set of drawers is offered and in front of bed is large sliding door wardrobe with at least 10 coat hangers. Two branded robes are also offered and luggage rack. Sliding doors in bedroom lead to the balcony with my room - 15 a view of foliage. Though heard other rooms do generally offer views. Two chairs are offered. The bedroom also has an Separate AC unit - old style which unfortunately blows to one side of the bed. Though there is an overhead fan. The bathroom is quite simple with the typical motel shower bath combo. Worked well but shower head is covered in limescale. Amenities include dispenser shampoo/body wash & conditioner plus body lotion, all hotel branded. Overall the room is self catering apartment, cosy & romantic for a one looking for simple cosy than luxury or anything innovative. There is no safe and no working desk but this is really for couples or friends on leisure travel. Overall a spacious apartment just quite an old creaky wooden property. Facilities The hotel offers free parking something hard to find in Oahu at any hotel that is less than $500 a night. Rooms are set up in 4 or 5 buildings so you park according to your building. Free wifi is also offered, which worked adequately until abut 11pm then simply couldn't even load my email but then worked fine at 530am next morning. This is a self catering hotel but they do offer free breakfast but had too leave too early to catch a flight to try it. There is a small pool with jacuzzi & sun loungers. Also on floating docks to sit & enjoy your drinks. Plus a barbecue. They also have a dog garden as well as the hotel is animal friendly. In addition because of the $30 resort fee (everywhere charges this) they do offer free beach towels, kayaks and snorkel rental. Various activities are offered thru the week. Dinner is only offered 3 nights a weeks but includes a set menu of various courses and includes Hawaiian entertainment at $40. There is no bar unless it's a dinner night. However in the sheet guide they give you, staff can arrange any activities etc. Staff Staff are the highlight, they were very helpful and hospitable. The only issue that I experienced was that they double charged me the resort fee and after numereous phone calls and emails they eventually refunded me. Other than that though, they were friendly staff.
[geo_mashup_map enable_scroll_wheel_zoom="false"] 47-039 Lihikai Dr, Kaneohe, Oahu, Hawaii
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citizenM Schiphol Airport (Amsterdam, Holland)

5 Case Rating
Location Around a 5 minutes walk from arrivals at Schipol airport. It is well signposted once outside of arrival hall 4 with covered walkways. Trains at Schipol take 10minutes to Amsterdam Central station and 30 minutes to Rotterdam. Room Room is awesome. Blown away by the innovative concept of the room. A huge bed lies at the end of the smallish room where digital blinds & black out screens are used. Sound proof windows. The room offers a mini iPad with a charging stand. Here you control everything, the large TV that faces the bed which offer many TV networks and over 30 or more pre-programmed hollywood movies. Next to the bed is a desk which is also has the bed side table that offers ability to work on computer and this is where the hotel offer two free bottles of water. There is convenient plug socket on the side of bed plus a large pull out drawer to place hand luggage or clothing. There are two circular pods that offer mood lightning in each - any colour you wish that you select from the IPad plus specific mood such as romance, movie, party, business (lights and TV do a show etc)- creates a nice ambience for whatever mood takes you.A curtain can be pulled aside from bed to the the two pods. One is a shower in which operates once doors are closed, rain shower and separate head is offered. Amenities include two large bottles of shampoo or shower gel. All works fine and water leaks into floor due to efficient drainage system. The other pod is the toilet that frosted glass for privacy if you are with someone. There is a sink inside room and a shelf with both Euro and UK plugs easy to place your bathroom products. An open wardrobe is located by door with coat hangers plus a safe below that could fit some small items. Overall the room is superb for an overnight stay between flights and beats the expensive prices of city centre. However things can go wrong if your iPad is dead. So highly recommend leaving it in the dock. Facilities The hotel operates a remote check in system via self service machines, it's very much like checking into a flight but without having to provide ID etc. You can select which side of building you want and add on extras such as breakfast or late check out. Staff are there though to help. The hotel has free very fast wifi. Able to download a 300mb file within 10 minutes. This is open non- secure so multiple devices can be used throughout the hotel. Business facilities include 4 Apple Mac computers and some meeting rooms. Catering includes a large bar and coffeeshop with food options. Self service canteen style. Breakfast is quite nice and healthy but a good selection of hot (scrambled egg, boiled egg, tomatoes) and cold (muesli, yogurts, fruit, cheese, salmon etc). There is also a shop that has really cool items everything from mini cocktail sets, 'lovers kit", phone cables note pads even colour changing umbrellas- all very boutique and interesting art. There is also lot of lounge seating which i notice people sit on computers and work from. Plus outside seating for those that smoke. Also for those needing to Iron, there is a dedicate room for ironing. Staff Staff are really friendly and chilled out, I managed to be able to check-in at 830am without a fee which was great after a flight from China. They even offered me any free drink from the bar. I had some issues in the evening , the iPad dock wasn't charging and the toilet was making a lot of noise - all were resolved and managed well with manager without even requesting offering me a free breakfast & late check out. Despite the issues I give them 5 stars because of the commitment the staff have to customer service & the fact the room is simply awesome and better than staying in crazy Amsterdam on a Saturday night. Will definitely come again.
[geo_mashup_map enable_scroll_wheel_zoom="false"] Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
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